Even after the COVID-19 crisis, nearly 40%[1] of customers still plan to use contactless services since they are one of the most convenient ways to shop. As a result, quick-service-restaurants (QSRs) are adapting at an accelerated pace to combine safety and ease in today’s food service. To meet new demands for seamless touch-free dining, QSRs have been encouraged to implement:

• Self-service kiosks – By empowering customers to build and pay for their own orders, self-service kiosks can also diminish wait times while freeing up team members to focus on other tasks.
• Efficient curbside pickup – Six out of ten[2] patrons plan on continuing to use curbside pickup even after restaurants re-open for dine-in. This means teams must be able to communicate seamlessly amongst each other and with the customer to ensure food quality fits within the customer’s schedule.
• Accelerated drive-thru lanes – 42%[3] of customers view drive-thrus as more sanitary than alternative pickup options, yet longer lines often push patrons away. Consequently, QSRs are investing in faster connectivity and data processing to speed up drive thru lanes for a better customer experience.

See how Barcodes, Inc. maximizes these and more in our video:

Optimize every touchpoint for touch-free efficiency with Barcodes, Inc. and Zebra

To facilitate QSR optimization, Barcodes, Inc. partners with tech innovators like Zebra Technologies, simplifying device integration to…

• Shorten lines in and out of the restaurant
• Speed up payment processing within a secured network
• Remotely update digital menus in real-time
• Verify stock counts for quick replenishment with RFID visibility

Download our brochure to see how Barcodes, Inc. simplifies touch-free dining.

Contactless food service is just one of the many new changes in the post-pandemic world. Contact Barcodes, Inc. to learn more about how you can adapt your QSR with technologies that turn challenges into opportunities.

[1] Appetize Contactless Technology Survey: Customer Trends in Restaurants, Stadiums, and Holiday Shopping During Covid-19. Appetize. Nv 11, 2020.

[2] How the Restaurant Industry Continues to Adapt to the Pandemic. Restaurant Business. Dec 7, 2020.

[3] What Customers Really Think About Drive Thru. QSR Magazine.