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How to Update the Firmware on your Honeywell Scanner

Posted January 6, 2017

Honeywell is constantly updating their scanners’ firmware to improve scanning performance so you want to make sure your scanner performs at its best.  Updating firmware is simple.

How to update Honeywell scanner firmware.

  1. Go get the latest firmware from the Honeywell website.  For the Xenon 1900 go here: https://aidc.honeywell.com/en-US/Pages/Product.aspx?category=hand-held-barcode-scanner&cat=HSM&pid=1900
  2. Click on the “Software” tab and scroll down to “Firmware”.
  3. Save the .MOC file to your hard drive so that you can grab it later. For Bluetooth scanners (Xenon 1902g, Granit 1981i), you will need to update firmware for both the scanner and the charge/communication base.  Always remember – update scanner firmware first!
  4. Download EZConfig (our free scanner configuration tool) or log into the web version.  Both can be found here: https://country.honeywellaidc.com/en-AP/Pages/Product.aspx?category=device-management-software&cat=HSM&pid=ezconfig
  5. Connect your scanner to your computer via USB.
  6. Open EZConfig.
  7. Click “Connected Device”.  See below.  EZConfig will find your scanner.

firm1

  1. Check to see what the latest firmware version you have on your scanner (see below).  Don’t trust EZConfig if it tells you that your “Firmware is up to date.”  Check the Honeywell website – it gets updated first.
  2. Select “Update Firmware” if you need to update your firmware.  See below.

firm2

  1. Click “Choose File”.

firm3

  1. Select the .MOC file you saved earlier.

firm4

  1. Select “Update Firmware” and you are done.

firm5

FOR BLUETOOTH SCANNERS – Very important!

Update the scanner’s firmware first then the base firmware.  Also note that the EZConfig will say that the connected device is a “Xenon Charge and Communication Base”.  The system knows that you are upgrading scanner firmware (when you are updating the scanner’s firmware) and will update the scanner through the charge/communications base automatically.