To serve and protect is just one of the many things the Sand Springs Police Department (SSPD) is tasked with on a daily basis. As the department’s officers report to work each day, citations are just one of the many ways they keep their population of 19,000 safe. But beyond safety, citations are also a way the city generates revenue.

Previously relying on an outdated manual process, officers would complete a hand-written five-carbon copy citation. The violator would get one copy, and the rest would be distributed to various police, court and city personnel for repeated entry into multiple other computer systems. This process caused a lot of redundancy, administrative time and wasted effort, as citations were often lost in the shuffle or dismissed due to illegibility – causing citation revenue to go uncollected.

In short, SSPD looked for a technology solution that would offer increased officer productivity and an improvement in officer safety by getting them off the roadside faster.

The answer? An eCitation solution coupled with the Intermec CN50 rugged handheld mobile computers.

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