Sensor Error – Common Causes/Solutions for the Sato CL408e and CL412e

Cause: Incorrect sensor type selected on the printer and/or in the software/driver settings.

Solution: Select the appropriate sensor type using DSW2-2 on the printer.

Cause: Dirty or obstructed sensor and/or media loaded improperly.

Solution: Make sure sensor is free from obstructions and blow out with compressed air, then refer to Label Routing diagrams on the printer to properly load media.

For assistance with any Sato product, contact us at Barcodes Inc.