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Infographic: Hospitality Solutions with Zebra and Barcodes, Inc.

Posted November 12, 2015

Keeping customers satisfied is the primary goal in any hospitality environment. Whether your needs are in providing reliable Wi-Fi, loyalty programs, check-in operations, or tableside payments, putting technology solutions to work will help you serve your customers promptly and more efficiently. Empower your staff with the right technology from Zebra and Barcodes, Inc to improve the total customer experience .

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Zebra Launches WiNG 5.8

Posted September 18, 2015

Zebra has announced the launch of the WiNG 5.8 software release. WiNG 5.8 is a major software release for the WLAN portfolio of products delivering a variety of new features and capabilities including: Zebra NSight –a new network visualization engine with rich analytics that makes it easier than ever to manage and troubleshoot your WLAN; Application Visibility and Control (AVC) to give you complete control over the applications that are running on your WLAN and fine-tune/rate-limit based on the business need; a full-featured Guest access solution with self-registration, support for social media login credentials for guest access and large data-store for guest user profile; Mobile extension enhancements for better wireless experience for Zebra mobile devices; Centralized EX-3500 switch management through NX.

In addition, 5.8 release supports following new hardware platforms

  • NX-5500 – Services platform for small/mid-sized environment with capacity up to 512 APs.
  • NX-5500E – WiNG Express Manager for multi-site deployments with capacity up to 512 Express APs.

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Case Study: Using High-Speed Communications to Improve Paradise

Posted September 8, 2015

2015-09-08_1053SITUATION

Due to an outdated communications infrastructure and inefficient public and guestroom Wi-Fi access, the Grand Hyatt Kauai’s guest satisfaction ratings were dropping.

Although one of Hyatt’s showcase resort properties, the Grand Hyatt Kauai Resort & Spa was struggling with low guest satisfaction scores in its high-speed Internet service. The property’s outdated frame relay and microwave system was constantly going down during heavy rainstorms, requiring numerous resources— including helicopter service—and up to two weeks to fix problems. In addition, Wi-Fi service in guest rooms was slow, inconsistent and unreliable, especially during high occupancy periods like the holiday season.

SOLUTION

Working with a new service provider and using Zebra technology, the Grand Hyatt Kauai successfully completed the upgrade before the 2012 holiday season.

The Grand Hyatt Kauai worked with island-based systems integrator Pacific DirectConnect, a company highly experienced in the use of Zebra’s leading edge wireless technology. The team installed a high-speed wireless network using Zebra indoor Access Points (APs) and three-port wall plates in guestrooms, outdoor APs for property-wide roaming and an RF Switch (RFS) controller for consistent, reliable coverage everywhere on the resort. The system enables the resort to communicate with Wi-Fi-enabled devices, and the Hyatt corporate platform.

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Zebra’s WiNG Smart RF Wireless Networking

Posted August 13, 2015

2015-08-13_0943WiNG (Wireless Infrastructure Next Generation) is at the heart of every Zebra wireless LAN and distributes intelligence to every access point and controller– so every Access Point (AP) can act as the virtual controller if necessary. SMART RF (Self Monitoring At Run Time) is built into the WiNG architecture found in all of Zebra’s access points and controllers making it easy to find the right hardware to meet your needs.

By automating many routine network tasks, it saves businesses time and resources – there’s no need for dedicated IT staff to manage the network. It’s like having an in-built RF engineer – the network tests and calibrates itself, reports problems and fixes faults before anyone is aware of them.

Organizations both large and small are increasingly dependent on mobile workers. In turn, those mobile workers rely on wireless networks. Problem is, planning and deploying wireless networks is difficult and time-consuming. And as new users and applications are added, managing and operating a wireless network becomes increasingly difficult.

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Empowering Your WLAN to Deliver a Better Guest Experience

Posted August 10, 2015

The Challenge: Supporting a Major Increase of in-Store Wireless Applications — and a New Generation of WI-FI

Today’s wireless LAN (WLAN) is more than a network. It has become a critical business tool that helps retailers of all sizes improve the customer experience and associate efficiency. But wireless technologies and wireless initiatives have continued to evolve, pressuring the WLAN you have today and presenting numerous challenges:

Shoppers’ expect high-performance in-store Wi-Fi access

When today’s shoppers step into your store, they expect you to provide complimentary access to the store’s Wi-Fi network. They are looking to help control their cellular data fees and eliminate the connection issues that can occur inside a retail store. But providing guest access creates several issues:

  • Ease of access – You need to be able to allow shoppers to easily sign in to access your WLAN
  • Security – You need to be able to keep your network secure, despite the fact that you are offering open public access to your WLAN
  • Next generation 802.11ac Wi-Fi support – The fifth generation of Wi-Fi is here. Analysts are predicting critical mass in just a few short years — in 2015 — and your customers are already buying 802.11ac-enabled mobile devices. You need to make sure that shoppers who have upgraded to these next-generation Wi-Fi devices can still access your WLAN
  • Performance expectations – You need to provide your shoppers with dependable high-performance Wi-Fi connections — despite major and unpredictable fluctuations in the number of users and traffic on the WLAN

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Zebra’s WiNG Express – Infographic

Posted June 9, 2015

In today’s mobile-centric world, having reliable and secure wireless connectivity is expected from every business. From employees to customers, the vast majority of computing is done on mobile devices, smartphones, and tablets which require a robust network capable of providing constant connectivity.

The greatest challenge most small and mid-sized business faced in the past was the costs involved in providing an effective wireless network. In the past, this caused many businesses to compromise the performance and security of their network for cost savings.

Lucky for all of us, Zebra’s WiNG Express product line provides high WLAN performance and advanced security features normally found in enterprise-level applications at a fraction of the cost and time to deploy. Simply power up your access points and they will automatically be discovered and provisioned with pre-defined configurations you then easily manage from an intuitive and simple-to-grasp interface.

With WiNG Express you can provide your business with the wireless network it needs today and into the future without making any compromises.

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Zebra’s Customer Self-Service Solutions

Posted June 3, 2015

For today’s highly connected retail shopper, having access to the same range of information they experience online is more and more expected even during the brick and mortar shopping experience. Smartphones may provide simple product lookups and pricing but more store functions can be easily expanded on with the right in-store technology. Just as they find in an online experience, being able to search product data and previous purchase history is another way to further empower customer satisfaction.

Whether it’s pulling up more detailed product information, stock levels and locations, or being able to access a gift registry and coupons/promotional items, customers desire to have access to your retail store both physically and electronically.

Expanding the customer experience really comes down to providing the right tools to your customers. Zebra’s line of Interactive Kiosks and robust Wireless LAN are the perfect additions  to any retail environment to provide customers the ability get product information or find an associate at the exact moment they want one.
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Virtual Controllers – Controller-like Management without Paying for a Controller

Posted February 6, 2015

Aruba-VCThere is no doubt that the advent of the WLAN controller was one of the greatest advancements ever for wireless networks. But the next best thing is being able to have that functionality without paying for the hardware or licensing!

Wait. What? You can still have zero-touch deployment, central management, and analytics of a wireless network without any additional costs other than the APs? For small networks, YES!

Enter the Virtual Controller! Aruba Networks and Motorola/Symbol Technologies have made this possible for deployments of 25 or less access points. Simply assign one of your Aruba Instant or Symbol/Motorola WiNG5 Access Points as a Virtual Controller and it will automatically adopt new APs as you add them to your network. and configure them for you! While there are some advanced features missing compared to a full controller solution, the bulk of the features are still there to help manage and troubleshoot your network!

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Motorola’s WiNG Express Access Points – Infographic

Posted December 16, 2014

Making sure your wireless network is working at peak performance can often be a challenge for small business without involving a dedicated IT professional. Lucky for many of us, Motorola has developed their WiNG Express system in many of their wireless access points to make management of your hardware a breeze. With the WiNG Express enabled devices you can ensure your network is as secure and efficient as possible through a simple user interface.

This infographic is a great introduction to Motorola’s WiNG Express access points and will help you find the right device to save time and money for your business.

Motorola Enterprise - WiNG Express Acces Points

 


Provide Enterprise-Class Performance in an Easy to Manage Design with WiNG Express

Posted November 24, 2014

Motorola AP 6521 Access PointMotorola’s WiNG Express is a powerful WiNG enterprise-class WLAN operating system wrapped in an easy to use, easy to understand graphical user interface that makes end-to-end WLAN management easy without involving an IT department . With WiNG Express, small to medium-sized businesses (SMBs) can deploy and scale their business networks with ease and affordability.

You can find the WiNG Express capabilities in 6 of Motorola’s popular access points: AP 6521EAP 6522EAP 7522EAP 7502E, AP 6562EAP 6511E.

Providing the same advanced intelligence as Motorola enterprise-class WiNG 5 WLAN operating system, WiNG Express creates a “fully network aware” WLAN where all WLAN infrastructure has the intelligence required to work together to route every transmission as efficiently as possible for unsurpassed wireless performance. WiNG Express allows users to enjoy all the benefits of high-performance wireless connectivity, at a cost that a small to medium-sized business can afford.
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