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UPS Puts Ring Scanners To Increase Workday Efficiencies

Posted August 8, 2012

In another significant technology upgrade within its package handling operation, UPS announced the deployment of a new type of “wearable” scanning system for employees that accelerates the loading of packages into vehicles and the delivery of visibility information to customers.

The new device, made by Motorola Solutions consists of a hands-free imager that is worn on a finger and a small terminal worn on the employee’s wrist or hip. The ring imager represents a major advance because it automatically scans based on label-sensing technology, allowing UPS employees to more quickly image barcodes compared to the current “point and shoot” method with existing equipment.

The improved technology enables UPS to accelerate the transfer of package tracking data to customers and improves package travel reliability through the system. Internally referred to as “link and load,” the scans are key to providing the tracking data that feeds the 32.1 million tracking requests viewed daily on ups.com.

With the new equipment, the ring scanner sends each package’s tracking information via Bluetooth to the terminal worn on the wrist or hip. The data is then transmitted over Wi-Fi to the UPS facility network and ultimately to UPS’s global data centers to be stored and processed to be quickly accessed by customers.

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