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Barcodes,Inc.

A Royal Point of Sale System

Posted September 27, 2017

Royal-Caribbean-International

Challenge

Royal Caribbean International is known for driving innovation at sea and has continuously redefined cruise vacationing since its launch in 1969. Each successive class of ships is an architectural marvel and pushes the envelope of what is possible on a cruise ship. Onboard, the global cruise line has debuted countless industry “firsts” – such as rock climbing, ice skating and surfing at sea – to capture the imagination of families and adventurous vacationers alike. Throughout, guests sail on exciting itineraries to some of the world’s most popular destinations and enjoy Royal Caribbean’s friendly and engaging service.

While delivering innovative entertainment onboard their luxury cruise ships, they required their various restaurants, shops, and bars to process point of sale payments for their customers looking to indulge in food, entertainment, and shopping. They wanted to deliver a quick, seamless and positive point of sale experience for their customers.

Analysis

Royal Caribbean sought a point of sale hardware system that would meet their customer experience demands and be compatible with their point of sale software solution. They sought a bundle that included receipt printers, touchscreens, and barcode scanners for their various restaurants, shops and entertainment facilities. Additionally, they wanted a kitchen receipt printer to meet the demanding requirements of a busy restaurant without sacrificing performance.

Solution

To provide an appropriate solution, Barcodes, Inc. worked closely with Royal Caribbean to test the compatibility between the hardware and software. Barcodes selected the Epson TM-T88V, an industry-leading point of sale receipt printer that offers fast printing, best-in-class reliability, and ease-of-use features. The TM-T88V is also ENERGY STAR qualified and offers print options that reduce paper usage up to 30 percent. Combined with the ELO 1523L touchscreen monitor and Zebra DS4308 barcode scanner, it was the ideal point of sale hardware bundle that Royal Caribbean required to run their point of sale operations effectively.

For the restaurant setting, Barcodes recommended the Epson TM-U220B, a high-speed throughput kitchen receipt printer that allowed customer receipts and kitchen orders to print faster than any other device. The TM- U220B comes equipped with an auto-cutter, which slices a clean edge, leaving a small portion of the receipt uncut so that they are still barely attached – ideal for printing duplicate receipts such as credit card receipts or gift receipts. 

Results

The point of sale system that was delivered by Barcodes was easily deployed to the 40+ cruise ships and easily adopted by the employees aboard each of these ships.

Since purchasing the point of sale systems from Barcodes, Inc., Royal Caribbean has seen an uptick in productivity, quicker turnaround times on sales and kitchen orders, and a decrease in wait times for customers in line.

Royal Caribbean now has the peace of mind that every point of sale experience is first-class and can keep the line moving in order to increase revenue streams while keeping their customers happy.

For all of your point of sale needs, contact Barcodes, Inc. at 1-800-351-9962.


3M M2256PW: 22-inch Multi-Touch Display Now Available

Posted June 4, 2010

3M M2256PW3M Touch Systems announced the availability of the 3M Multi-Touch Display M2256PW. With its ultra-fast, 20-plus finger multi-touch input and a high-definition, wide viewing-angle LCD, the M2256PW display delivers performance designed to exceed the requirements of the most demanding multi-finger or multi-user interactive applications. Based on revolutionary 3M Projected Capacitive Technology (3M PCT), the M2256PW display offers application developers full multi-touch capabilities with less than 6 millisecond response time for 20 simultaneous touches.

“With the release of the M2256PW multi-touch display, 3M is helping realize the full potential of the multi-touch ecosystem,” says Chris Tsourides, business manager, 3M Touch Systems. “With 20-plus finger multi-touch capability, the M2256PW display offers software developers an important development tool that they’ve been missing until now.”

The 3M Multi-Touch Display M2256PW is a professional-level display destined to redefine performance expectations in the “multi-touch ecosystem.” Windows Touch AQ tested for 20-plus fingers, the M2256PW display offers fast, accurate multi-touch response for professional and commercial applications and 3M PCT offers key differences from other multi-finger technologies:

  • 20-plus finger simultaneous touch response enables more immersive and intuitive applications
  • 6 millisecond response time (for 20 touches) enables more natural and responsive applications
  • Palm accommodation allows interface manipulation with one or more hands resting on screen
  • 3358 touch points enable precise draw and edge accuracy for full screen interactivity
  • Anti-stiction touch surface provides users with smooth and natural draw response

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Elo Introduces 1519L and 1919L Widescreen Touchmonitors

Posted January 27, 2010

Elo 1919lNew Touchmonitors Deliver Style and Functionality to Rugged Environments Like Point-of-Sale (POS), Point-of-Information (POI), Interactive Digital Signage, and Kiosk Information Systems

Elo TouchSystems, a Tyco Electronics business, brings high performance LCD panels together with the industry’s leading touch technologies to create new wide-aspect touchmonitors.

The two new touchmonitors are 15 and 19 inches and are well suited for public venues such as point-of-sale (POS), point-of-information (POI), point-of-service, interactive digital signage, loyalty systems, kiosk information systems, light industrial shop-floor automation and home control. Both touchmonitors are built to withstand the rugged and sometimes punishing commercial or public environments where many people use them. Personal computer monitors that have not been ruggedized may not last long in these types of environments.

Both touch monitors are available in three industry-leading Elo touch technologies:

  1. Zero-bezel APR ― touch is sensed on the display when the unique pattern of sounds is recognized. It has the advantage and durability of pure glass, works with any input device; finger, glove, pen, credit card, etc. – and is resistant to water, dust, and grease.
  2. Standard-bezel IntelliTouch surface acoustic wave ― uses pure-glass touchscreens for excellent clarity, resolution, and light transmission. It has a durable, scratch-resistant glass surface, delivers stable, no drift calibration performance and can be activated by a finger, gloved hand, or soft stylus.
  3. Zero-bezel AccuTouch 5-wire resistive ― delivers stable, drift-free operation. It has broad input flexibility, is contamination resistant and is accurate for high-use applications.

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