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The Checkout Experience and Today’s Shopper

Posted July 23, 2013

Even though the first bar code scan in a retail store took place over 40 years ago, many people still active in the retail industry remember when bar code scanning at the checkout was a novelty; not the norm it is today.  Given the $20,000 price tag of the first grocery store checkout scanner – about $93,000 in today’s dollar – the early technology adopters were truly committed.  Although some naysayers probably thought they should have been committed.

Since then, and especially in the last few years, other technologies have been developed and adapted to improve the retail checkout.  These developments are getting more attention today because Retailers are focused on the importance of an improved in-store shopping experience for their customers.  They are working to keep the in-store experience valuable and relevant as they compete with the online alternatives consumers have at their fingertips.

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Trenor Chooses the Memor Mobile Computer for TOPSHOP and TOPMAN

Posted March 7, 2013

Datalogic Memor Mobile ComputerOverview
Trenor Group is a fashion retailer with a franchise of brand stores. The company was founded in 2000 and is headquartered in Stockholm, Sweden. Thanks to an agreement with British fashion company Arcadia Group Ltd., a British retail giant in fashion, Trenor has a portfolio of many different brands, including the widely known TOPSHOP and TOPMAN.

The Challenge
Both the TOPSHOP and TOPMAN retail stores used a solution for store inventory management that required a lot of work and that was very time consuming. Every time an inventory procedure needed to be performed, someone from the head office would have to bring a laptop with a specific integrated application to each store, along with another terminal for wireless data transfer. These devices needed to be set up for use in the specific store, and the inventory process could finally begin.

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5 Ways To Improve Security In Your Point-of-Sale System

Posted January 2, 2013

Many business owners think that meeting the basic requirements of the Payment Card Industry Data Security Standard (PCI DSS) protocols will keep their point-of-sale systems from being hacked. But here’s the truth: hacking into retailer POS systems is a recurring problem worldwide, even for retailers who meet PCI DSS standards.

In just the last couple of years, several high-profile cases have received media coverage:

  • In late 2011, a scheme was discovered that involved hackers from Romania stealing credit card data from hundreds of POS systems, including those from 150 Subway franchises. More than 146,000 cards were compromised, and losses have been estimated at up to $10 million.
  • In September 2012, hackers got into POS systems in 63 Barnes & Noble stores in nine states. The company removed POS card readers from all its stores while the incident was investigated.
  • In December 2012, an Israeli security firm found a strain of malware infecting hundreds of POS systems in 40 countries. By injecting malware into a system’s iexplore.exe file on Windows servers, the malware hijacked data that could be used for cloning credit cards.

Countless other cases of POS “hacking” come from insiders: your employees. Keeping on top of POS security is essential for every business. Here are 5 ways to improve your POS security.

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Co-Creator Of The Barcode Dies

Posted December 14, 2012

The co-inventor of one of the most indispensable technologies of the 20th century that labels every retail product, the barcode, has died. The death of Norman Joseph Woodland, who was 91, was confirmed by his daughter, Susan Woodland. She said he died on Sunday in Edgewater, New Jersey, from the effects of Alzheimer’s disease and complications of advanced age.

Mr Woodland and Robert Silver were students at Philadelphia’s Drexel University when Mr Silver overheard a grocery store executive asking an administrator to support research on how product information could be captured at checkouts. The pair earned a patent in 1951 with Mr Woodland’s idea to create a shape of concentric circles. The technology did not catch on until the 1970s, when Mr Woodland’s employer IBM promoted a rectangular barcode that was adopted as the standard.

The barcode may have come from a humble beginning but has become the de facto means of tracking any kind of product or process today. Woodland’s innovation and contribution to the technology was crucial to improving businesses around the globe.


Introducing The New Datalogic Lynx PDA

Posted December 4, 2012

Datalogic Lynx PDA Mobile ComputerDatalogic has announced their new pocketable Lynx PDA. The Lynx PDA is part of a family of full-featured, ruggedized PDA’s. This new product combines the knowledge and experience gained from all its predecessors with a very compact size and superior ergonomics.

Today’s store managers need to always be connected to their network and able to access any kind of information related to goods needed by customers. They must always be available through a voice connection. Managers are looking for a single product, which is robust and reliable, to provide all these features in a small and pocketable PDA form factor. This describes the Lynx PDA, offering a secure connection through an 802.11 b/g/n radio that is Cisco CCX v4 certified, perfect for all the latest Wi-Fi infrastructures. The Lynx PDA has a vibrant display which is the ideal size for displaying all the information needed, leaving the product size as small as possible. Powered with a new technology that improves outdoor readability, the Lynx PDA is perfect in any environment, including interior or exterior usage.

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JD Sports Fashion Finds Their Mobile Computing Solution With The Datalogic Skorpio

Posted November 29, 2012

JD Sports Fashion is the UK’s number one specialist retailer of both branded and own-brand sports and fashion wear for the entire family. Established in 1981, JD Sports Fashion has grown rapidly to over 400 stores across the UK and the Republic of Ireland. JD’s growth since being listed on the UK Stock Market in 1996 has been meteoric, with the acquisition and consolidation of Scotts and Bank Fashion. Currently, over 1,300 Skorpio mobile computers have been installed in JD Sports Fashion stores across the UK and Ireland.

Datalogic ADC has been a long established partner of JD Sports Fashion since the introduction of over 400 rugged mobile computers for use in JD’s Distribution Centers since 2002. At that time, JD did not have any store management devices. When the decision came to look at automating store operations, JD turned to Datalogic to recommend an appropriate mobile device and solution.

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Reduce Bottom-of-Basket Loss with the Datalogic LaneHawk

Posted September 12, 2012

LaneHawk InCart presents one of several solutions provided by the LaneHawk family product line. InCart does from above that which LaneHawk BOB does from below. It recognizes the items going through the check-out lane and notifies the cashier in real time when the item has not yet been paid for. InCart uses the same patented ViPR recognition engine as LaneHawk BOB. This allows it to run on the same server to capture items left on the top basket of a shopping cart, in parallel with LaneHawk BOB detecting items on the bottom of the basket. When InCart recognizes an item, it first checks to see whether the item has already been rung up in the POS system. If, by the end of the transaction, the item has not been scanned, LaneHawk notifies the cashier that the item was missed. Like LaneHawk BOB, InCart can produce several different reports to track cashier usage in order to target suspicious activities and reinforce best practices.

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Are Zebra Printers Used In Your Life?

Posted August 1, 2012

Zebra printers are some of the most popular and commonly used printers today.  You can find Zebra printers in retail, manufacturing, hospitality, government, healthcare,  and educational environments being used for a variety of  printing applications.  From wristbands to labels and even ID cards, no matter the environment, there is a Zebra printer to meet the needs of every application.


The New Skorpio X3 Sets The Standard For Retail Data Collection

Posted July 23, 2012

The Skorpio X3 rugged mobile computer by Datalogic ADC represents innovation at its best. Retailers can benefit from all the latest advances that technology and engineering have to offer in this compact and ergonomic solution that fits any retail requirement for mobile data collection.

The Skorpio X3 mobile computer can be used for a variety of applications by the retail store associate, such as assisted sales, inventory and stock management. It offers the largest high-visibility color graphic display (3.2in) with touch screen in its class. This, combined with its specially crafted ergonomic casing, increases the viewing area in an extremely compact form factor, while its trendy design, compact size and light weight provide excellent balance and superior handling. The Skorpio X3 also resists shocks, tumbles and multiple drops from 1.5m, guaranteeing reliable performance with every scan.

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Motorola ET1 Updates Designed for a Better Retail Shopping Experience

Posted June 26, 2012

Motorola Solutions delivers new accessories that will help retailers extend the functionality of the ET1 Tablet for improved sales support, mobile point of sale.

Motorola  announced the availability of a suite of accessories for the ET1 Tablet. Offering a consumer-class user experience on a true enterprise-class tablet, the ET1 helps retailers offer a better shopping experience by providing the tools store associates need to answer questions, provide feedback and close a sale without leaving the customer’s side. Motorola introduced its ET1 accessories along with its vision of the future retail shopping experience and the results of the 2012 Future of Retail study.

Motorola’s Future of Retail study found that 39 percent of shoppers  were least satisfied with the level of help or information that store associates were able to provide. The ET1 is a flexible and capable mobile device that can help enhance the shopping experience of both customers and sales associates.  With the ET1 scan module, store associates can provide an improved shopping experience by offering more product information and better sales support. The powerful imager enables the capture of multiple barcode symbologies, including the ability to read mobile barcodes from cell phones. The ET1 scanner/magnetic stripe reader (MSR) expansion module adds the ability to read credit, gift and loyalty cards to the functionality of the scan module and turns the tablet into a mobile point of sale (MPOS) device. Now, store associates can provide more information and assisted selling, plus the MSR’s encryption technology can help the associate securely complete the sale, eliminating long lines at the cash register.

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