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E-Book: The Move to the Omni-Terminal POS

Posted June 3, 2016

With 90% of retail sales still happening at the store-level, it’s unacceptable for consumers to wait in long check-out lines, or hunt for a associate to ask about product availability. The integration of digital solutions is forcing retailers to transition traditional POS functionality beyond merely checking out customers. The omichannel world continues to change the breadth of retailing, and stores must learn to adapt.

Many retailers are exploring how to implement evolving business concepts as a means to stay relevant in an always-on business environment, they must move beyond traditional point-of-sale (POS) systems toward the next-generation “omni-terminal.”

Learn more about how you can transform the customer experience in this e-book


Honeywell Offers Shielded Illumination with Presentation Scanners

Posted May 4, 2016

Shielded Illumination. What is it? In short, it’s a Honeywell-designed feature that minimizes the light emitted from a scanner preventing operators and customers from getting their eyes zapped by the barcode scanner. It significantly reduces the intense illumination often associated with imaging-based scanners.

Is it important? Yes! It allows retailers to manage their point of sale operations quickly, efficiently, and without any customer complaints.


Valuable Label Features that Solve Common Retail Problems

Posted April 6, 2016

2016-04-06_1109Most people don’t realize how many choices there are when it comes to designing a label or tag. Even the simplest of features can be cost-effective and can make a big impact in improving the overall retail store environment from back-office to customer experience. This white paper focuses on several features that can reduce shrink and improve customer satisfaction.

Shrink Management

To cut back on stolen merchandise, retailers are often required to implement expensive solutions like EAS (Electronic Article Surveillance) systems and trained security. However, there are less expense ways to deter theft.

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POS-X’s New ION TP5 All-in-One Point of Sale Terminal

Posted March 30, 2016

POS-X has announced the availability of their new ION TP5 all-in-one terminals.  Designed for businesses large and small, the ION TP5 leverages the latest in tablet technology and quality build materials to produce an ultra-compact and cost-effective point-of-sale terminal.

Available in two versions, the standard ION TP5 or the ION TP5 with Integrated Printer, the ION TP5 comes standard with a TruFlat 14″ widescreen LCD display, multi-touch projected capacitive (PCAP) touchscreen, Intel quad-core processor, and solid state storage. Additional accessories include an integrated MSR and rear customer display.

“The ION TP5’s design is a move away from yesterday’s traditionally bulky POS Terminals,” states Mark Dunlop, Vice President of Sales for POS-X. “Leveraging the latest in tablet and touch technology, the ION TP5 is both modern looking and compact, with a price point that rivals entry level competitors.”

Perfect for all retail and hospitality POS applications, the ION TP5 supports Windows 8.1 and 10 and comes standard with POS-X’s industry leading free 3 year/2-day advance exchange warranty service.


House of Fraser Takes Control of Price Management with Datalogic’s Skorpio X3

Posted March 28, 2016

Datalogic Skorpio X3 Mobile ComputerDatalogic has announced that premium United Kingdom department store, House of Fraser, is using Skorpio X3 mobile computers to improve the price management processes.

House of Fraser, owned by Nanjing Xinjiekou Department Store Co. Ltd., a leading chain of Chinese department stores, purchased 290 Skorpio X3 devices following an extensive pilot program run in its Glasgow and Bristol stores with Datalogic business partner Capgemini.

The primary function for the mobile computers is to aid and improve price management processes. Paired with a mobile label printer via the integrated Bluetooth communications on the Skorpio device, employees can price check items and then print accurate clearance labels on the shop floor, affixing them to items within seconds. “The ability to price check and print on the spot enables us to more accurately and efficiently prepare for sale periods and provides our customers with a clear and professional presentation of the item price that minimizes queries and reduces checkout times,” – Fred Jefferiss, Commercial Finance Controller at the House of Fraser.

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Wasp’s New WSS150i Pocket Barcode Scanner

Posted February 24, 2016

Designed for mobility, the new Wasp WSS150i bluetooth barcode scanner gives you the flexibility to wirelessly transmit barcode data to your iOS, Windows, or Androi d smartphone or tablet device from up to 33 feet. It’s compact size make it the perfect solution for applications that require reliable mobile scanning while paired with another mobile device.

The WWS150i’s CCD scan engine uses dual-color light sources to scan traditional 1D barcodes from up to a foot away. Thanks to its wireless connectivity, you can scan a barcode and transmit your data in real-time but if you’re out of wireless range, the WWS150i stores up to 20,000 pieces of barcode data with 2MB of built-in memory. In addition to its memory and range capabilities,
the WWS150i can also easily read poorly printed or damaged barcodes with print contrast ratios (PCR) as low as 30%.

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Case Study Video: Copper Mountain Ski Resort Lifts Customer Experience with Superior Scanning from Honeywell

Posted February 3, 2016

Copper Mountain is a premier ski resort based in the heart of the Rocky Mountains. With more than 2,500 acres of ski terrain and around 10,000 skiers entering the ski lifts each day, Copper Mountain relies heavily on quick and efficient scanning operations.

When tasked with finding a mobile device to use in their lift lines, they wanted only the best. They needed reliable and cost effective solutions for various solutions for not only their lift lines, but their retail and rental locations as well. Ultimately, they selected a solution from Honeywell.


Create “One Store, One Experience” with Zebra Solutions

Posted January 25, 2016


zd410Zebra has unveiled new products and solutions that help retailers optimize profitability and increase employee productivity while improving the omnichannel shopping experience. Zebra is introducing two new desktop printers, ZD410 and ZD420, that connect via Wi-Fi and Bluetooth to help employees update product pricing, shelf labels and coupons in alignment with the store’s merchandising and pricing strategies. Zebra’s new Price Management Execution solution synchronizes in-store and online pricing, allowing retailers to execute the right price at the right time, providing seamless and competitive prices to in-store shoppers. In addition, the recently announced lightweight, ergonomic TC8000 enterprise mobile computer can help increase the productivity of warehouse workers by an average of 14 percent based on workflow.

The Internet, online shopping and mobile communications have turned traditional retail customers into connected customers who seek consistency and want to deal with “one store” and have “one experience.” To keep shoppers satisfied and earn their loyalty, retailers need to provide consistent messaging, customer service, pricing and availability across every customer touch point – in-store, online and mobile.

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Honeywell Enhances The Retail Customer Shopping Experience

Posted January 20, 2016

Honeywell is showcasing a wide range of solutions designed to help retailers improve the customer experience, enhance store associate productivity and improve profitability in the omni-channel environment at the National Retail Federation’s Big Show, running Jan. 17-20 in New York City’s Javits Center.

Retailers need to create a positive in-store experience for customers in order to build loyalty, increase sales and attract new shoppers. To make digital marketing programs more effective, Honeywell’s 2D scanners such as the Xenon 1900 and the Voyager 1450g simplify the process to redeem coupons from shoppers’ mobile devices.

To help retailers accelerate in-store sales and enable ad-hoc checkout during peak shopping times, Honeywell’s Captuvo line of sleds for Apple iOS devices support mobile checkout apps.

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In the Era of Digital Technology, the Personal Touch Still Makes a Difference

Posted January 4, 2016

The Power of Personalization: Consumers Increasingly Seek Customized Offers

It seems everyone today boasts a public profile on social networks from Facebook and Twitter to LinkedIn. And in the e-commerce space, consumers have become armchair critics, commenting on retailers, products and services via customer reviews. In turn, notions of privacy have been upended in the era of social sharing.

So it’s not surprising that most shoppers (74%), are willing to share some level of personal information with retailers, such as their age, likes, dislikes and purchasing history. As a bargain never goes out of style, those shoppers reluctant to share are swayed most by discount offers to provide their personal information. But they expect personalized product and sales offers in return.

One-size-fits-all retail promotions and blanket sale offers, like a diaper coupon emailed to a woman without children, seem woefully archaic today.

Shoppers prefer receiving personalized offers, for example, before leaving home via email rather than in the store so they can plan ahead. That’s because consumers often research products online, or “webroom,” before heading to the store to make a purchase. By contrast, once consumers are near a store or shopping its aisles, a relevant text offer is preferred, shoppers surveyed said.Retailers now make product recommendations based on shoppers’ purchasing patterns. That’s helped condition consumers to expect offers targeted directly at them.But while consumers increasingly expect retailers to be clued in to their needs with customized offers, they want to determine themselves how they get those offers. Once they’ve set the agenda, they’re open to a variety of marketing tactics.
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