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The New, Easy to Use Sato CL4NX Series

Posted May 1, 2014

The newest addition to the Sato line of label printers, the CL4NX, is also one of the easiest to use. Designed to be the most advanced while very user friendly printer on the market today, the CL4NX provides superior performance to first time as well as seasoned users.

This series of videos quickly illustrates the basic maintenance functions of the CL4NX and how easy it really is.

Changing the label roll

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Changing the Printhead and Platen Roller on Your E-Class Printer

Posted June 19, 2013

Unfortunately, no barcode printer lasts forever but with the right care and maintenance you can get the most out of your investment.

Two of the most common elements of a printer that will wear down and need to be replaced are the printhead and the platen roller.  The printhead is the main component of the printer that does the actual printing. It is composed of a series of small ceramic dots that heat up in the pattern of what you want to print.  With constant use, printheads do go bad and you can tell by faded printing or, when dots burn out, sections that will not print at all. The platen roller is the main mechanism that pulls the label through the printer as it is being printed. Being a moving part it gets constant use and will eventually wear down providing less pressure on the printhead resulting in printing issues and errors.

Luckily, when these parts go bad it does not mean we need to get a new printer. With all Datamax-O’Neil printers, including their popular E-Class Mark III series, it only takes a few minutes to remove and replace printhead and platen roller to bring a new lease of life to your printer.  This video is a great step-by-step illustration of how easy it really is.