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Medsen Apotheken Saves Time and Improves Customer Experience with Datalogic’s Gryphon

Posted June 17, 2016

Datalogic Gryphon 4000 Series ScannerMedsen Apotheken owns a chain of 42 pharmacies in the Netherlands with over 550 employees.  The company’s philosophy is to always put the customers’ health first.  This means that pharmacists should be dedicating as much time as needed to each customer.  Medsen Apotheken relies on innovation and implements technology to fulfill this goal.

The Challenge

One of the issues that pharmacies face is prescription delivery times.  Anyone who goes to a pharmacy is familiar with the problem: the medication hasn’t arrived, or isn’t ready when the customer comes to collect it.  “We regularly had to send customers home empty-handed, because their orders had not been delivered,” explains pharmacist Huong Bom.  “Customers would call us in advance to ask about the status of their prescription to make sure their trip would be worthwhile,” continued Bom’s colleague, Thi Tran.  Both pharmacists work at Groot Driene pharmacy in Hengelo, a medium-sized pharmacy.  With the goal of better informing its customers and increasing customer satisfaction, Medsen Apotheken turned to technology to resolve this issue.  They collaborated with Datalogic Business Partner Viridis Nederland in Naarden.

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Zebra’s New GX420Rx Healthcare Desktop Printer

Posted December 10, 2014

Zebra GX420Rx PrinterZebra has expanded on their desktop thermal printer line with the new GX420Rx. Designed specifically for healthcare applications, the GK420Rx has been well tested across over 2,000 locations to ensure seamless compatibility with any hospital management software. It also complies with the Centers for Medicare & Medicaid Services (CMS) Tamper Resistant Prescription Law making it a great choice for pharmacy and dispensary environments.

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Datamax-O’Neil’s E-Class Series Earns Certification with McKesson Software

Posted November 10, 2014

Datamax-O’Neil announces the E-Class Mark III printer series has been certified by McKesson Pharmacy Systems and Automation to function with Enterprise Rx. The E-Class Mark III has been added to the EnterpriseRx Supported Equipment Schedules for chain and outpatient segments.

The E-Class Mark III is a compact desktop thermal printer designed with durable construction, reliable printing and a wide variety of features. The small footprint of this printer is ideal in healthcare and pharmacy to support the small space and accurate printing requirements.

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Pharmacy Pill Bottle Labeling

Posted April 26, 2012

Industry Need

Advancements in pharmaceutical science enable improved health, better management of medical conditions, and even extended life spans for many. However, realization of these benefits relies on accurate identification of medicines and dosing instructions; mistakes can have severe health repercussions. Specialized pill bottle labels fulfill this critical identification and information role.

Pharmaceutical labeling has a unique set of product requirements. Durability is key. Frequent handling, contact abrasion (such as jostling with purse contents), or storage in warm, moist environments must not degrade the printed image or adhesion. Many common label materials are quickly degraded by contact with hand lotions or other environmental exposures.

Pharmaceuticals are typically fulfilled through two channels, each of which contributes additional unique requirements.

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Adopting Bar Code Labeling in Hospital Pharmacies

Posted March 20, 2012

One of the most proven and effective methods to prevent medical errors is to use bar coding to identify medications at the unit-dose level for dispensing and administration. By taking action to ensure all medications used in the hospital include a bar code, pharmacists can set a strong foundation for patient safety initiatives and align their organization with patient safety goals established by The Joint Commission and the American Society of Health-System Pharmacists (ASHP).

This white paper will illustrate how bar code systems improve patient safety; summarize the ASHP, The Joint Commission, and FDA policies and recommendations that are driving the current surge in bar code-based patient safety programs; present bar code marking options for pharmacists; and provide guidance for developing a practical strategy for bar code-based patient safety programs.

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