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Case Study: Using High-Speed Communications to Improve Paradise

Posted September 8, 2015

2015-09-08_1053SITUATION

Due to an outdated communications infrastructure and inefficient public and guestroom Wi-Fi access, the Grand Hyatt Kauai’s guest satisfaction ratings were dropping.

Although one of Hyatt’s showcase resort properties, the Grand Hyatt Kauai Resort & Spa was struggling with low guest satisfaction scores in its high-speed Internet service. The property’s outdated frame relay and microwave system was constantly going down during heavy rainstorms, requiring numerous resources— including helicopter service—and up to two weeks to fix problems. In addition, Wi-Fi service in guest rooms was slow, inconsistent and unreliable, especially during high occupancy periods like the holiday season.

SOLUTION

Working with a new service provider and using Zebra technology, the Grand Hyatt Kauai successfully completed the upgrade before the 2012 holiday season.

The Grand Hyatt Kauai worked with island-based systems integrator Pacific DirectConnect, a company highly experienced in the use of Zebra’s leading edge wireless technology. The team installed a high-speed wireless network using Zebra indoor Access Points (APs) and three-port wall plates in guestrooms, outdoor APs for property-wide roaming and an RF Switch (RFS) controller for consistent, reliable coverage everywhere on the resort. The system enables the resort to communicate with Wi-Fi-enabled devices, and the Hyatt corporate platform.

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Motorola’s WiNG Express Access Points – Infographic

Posted December 16, 2014

Making sure your wireless network is working at peak performance can often be a challenge for small business without involving a dedicated IT professional. Lucky for many of us, Motorola has developed their WiNG Express system in many of their wireless access points to make management of your hardware a breeze. With the WiNG Express enabled devices you can ensure your network is as secure and efficient as possible through a simple user interface.

This infographic is a great introduction to Motorola’s WiNG Express access points and will help you find the right device to save time and money for your business.

Motorola Enterprise - WiNG Express Acces Points

 


Provide Enterprise-Class Performance in an Easy to Manage Design with WiNG Express

Posted November 24, 2014

Motorola AP 6521 Access PointMotorola’s WiNG Express is a powerful WiNG enterprise-class WLAN operating system wrapped in an easy to use, easy to understand graphical user interface that makes end-to-end WLAN management easy without involving an IT department . With WiNG Express, small to medium-sized businesses (SMBs) can deploy and scale their business networks with ease and affordability.

You can find the WiNG Express capabilities in 6 of Motorola’s popular access points: AP 6521EAP 6522EAP 7522EAP 7502E, AP 6562EAP 6511E.

Providing the same advanced intelligence as Motorola enterprise-class WiNG 5 WLAN operating system, WiNG Express creates a “fully network aware” WLAN where all WLAN infrastructure has the intelligence required to work together to route every transmission as efficiently as possible for unsurpassed wireless performance. WiNG Express allows users to enjoy all the benefits of high-performance wireless connectivity, at a cost that a small to medium-sized business can afford.
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