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Faster Checkout With Star’s TSP100III

Posted December 28, 2017

Mobile-BytesIt’s the holiday season, which usually means that malls and stores are filled with customers. After the big crowd, shoppers don’t want to wait too long to get served. Instead, some restaurants can facilitate the ordering process with self- checkouts that moves the line quicker, increase ticket size, improve order accuracy, and serve customers faster.

Table side ordering helps your servers input orders directly to the kitchen with an iPad at the table. No need to waste time writing the order down. Your customers will be pleased with faster service, and you will turn more tables throughout the day. At the end you can even capture electronic signatures and tip amounts by processing transactions directly at the table.

Kiosks are used in other venues as well such as movie theaters, banks, and hotels. It gives the customer a choice to do self-checkout.

Here are four reasons why you should consider using kiosks.

  1. Shorter Wait Time- These kiosks help ensure shorter lines and less waiting. The customer can submit their order and processed their payments.
  2. Expedited Orders- Restaurant kiosks cut out all the waiting time to place an order, so your staff can focus on food preparation and turning tables creating a more efficient and customer friendly operation at your place.
  3. Promotions and Upselling- Fast food giant McDonald’s reported that its average check size went up 30% after implementing self- checkouts. A kiosk can upsell/ cross sell on every screen and every transaction. This can give diners to try extras that they may not have otherwise ordered.
  4. Improved Order Accuracy- To be able to directly send orders into the kitchen, this eliminates unreadable, hand- written tickets. Taking orders from a kiosk can save time and money by reducing number of forgotten orders, errors, and resources spent that were improperly inputted in the POS system.

Implementing self- checkouts at quick service restaurants can increase the average check size, reduce wait times, and increase customer satisfaction. Having the perfect products for your kiosk is key to a successful checkout process and Star Micronics can offer you a shorter wait time with their TSP100III receipt printer. Its high speed printing can print out the orders and receipts for faster checkout. The TSP100III is also offered with WLAN and Bluetooth connectivity option to print receipts from anywhere in the restaurant.

Also, check out our selection of customer display kiosks! (iPad and tablets are sold seperately.)

For any questions or a quote on any of your POS needs contact us at Barcodes, Inc.

 


E-Book: The Move to the Omni-Terminal POS

Posted June 3, 2016

With 90% of retail sales still happening at the store-level, it’s unacceptable for consumers to wait in long check-out lines, or hunt for a associate to ask about product availability. The integration of digital solutions is forcing retailers to transition traditional POS functionality beyond merely checking out customers. The omichannel world continues to change the breadth of retailing, and stores must learn to adapt.

Many retailers are exploring how to implement evolving business concepts as a means to stay relevant in an always-on business environment, they must move beyond traditional point-of-sale (POS) systems toward the next-generation “omni-terminal.”

Learn more about how you can transform the customer experience in this e-book


Zebra’s Customer Self-Service Solutions

Posted June 3, 2015

For today’s highly connected retail shopper, having access to the same range of information they experience online is more and more expected even during the brick and mortar shopping experience. Smartphones may provide simple product lookups and pricing but more store functions can be easily expanded on with the right in-store technology. Just as they find in an online experience, being able to search product data and previous purchase history is another way to further empower customer satisfaction.

Whether it’s pulling up more detailed product information, stock levels and locations, or being able to access a gift registry and coupons/promotional items, customers desire to have access to your retail store both physically and electronically.

Expanding the customer experience really comes down to providing the right tools to your customers. Zebra’s line of Interactive Kiosks and robust Wireless LAN are the perfect additions  to any retail environment to provide customers the ability get product information or find an associate at the exact moment they want one.
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Interactive Kiosk Solutions with Zebra’s CC5000

Posted March 24, 2015

From the self-checkout lane at the grocery store to being able to order anything from the convenience of your smartphone, more and more customers embrace and even expect kiosk-based self-service options in retail environments. The added speed and convenience kiosks provide is beneficial to customers and businesses alike while strengthening customer relationships and improving customer satisfaction.

While the grocery store self-checkout is the most visible kiosk solution today, kiosks are just as beneficial to other retail applications such as couponing, gift registry, and product/stock inquires. Beyond retail, kiosks have become commonplace in hospitality spheres for self-serve concierges, hotel check-in/check-out, loyalty programs, and event management/scheduling. Regardless of the environment, kiosk solutions are an efficient means to improve the customer experience while reducing the cost of operations.

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Motorola Enterprise Kiosks – Infographic

Posted April 17, 2014

Kiosks historically have been custom solutions only available for special applications but with Motorola’s line of enterprise kiosks now any business can put them to use. By providing your customers and employees with immediate access to timely information, kiosks from Motorola can help you enhance customer satisfaction while reducing operational costs.

This infographic is a a great primer to get an overview of the Motorola kiosk offering (MK4000, MK3100, CC5000, and MK500) and how they can benefit your business. For more assistance finding the right kiosk, contact us at BarcodesInc.

Motorola-Enterprise-Kiosks