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Intermec Introduces SG10T Barcode Reader, New Value Priced Handheld Linear Imager

Posted November 17, 2011

Intermec delivers reliability and ease of use for small to medium sized businesses

Intermec announced the SG10T – a simple, affordable and reliable handheld bar code reader designed for small to medium sized businesses. Providing superior performance in a stylish point-and-shoot form factor, the new SG10T imager uses solid-state imaging technology to read all common 1D bar codes with ease and is ideal for entry-level counter top reading needs.

Enabling businesses to achieve greater accuracy and efficiency in tracking the storage, movement, accounting and sales of inventory and assets, the SG10T is well-suited for a broad range of non-industrial environments, including retail point-of-sale, finance, medical, insurance, legal and government offices. And for immediate return on investment, Intermec’s newest bar code imager is easy to use, right out of the box, providing intuitive point-and-shoot trigger ergonomics to eliminate the need for training.

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Intermec Announces 70 Series Mobile Computers: CN70, CN70e, CK70 & CK71

Posted January 12, 2011

Intermec 70 series familyThe Answer to the Industry’s Need for No Compromise Rugged Mobile Computing

Intermec announced the launch of the 70 Series, its next generation portfolio of ultra-rugged mobile computers, delivering unparalleled performance to maximize worker uptime and efficiency. Comprised of four products over one platform, the Intermec 70 Series nearly doubles Intermec’s mobile computer portfolio in one release.

With 45 years of technology innovation as its foundation, the Intermec 70 Series comprises four distinct products sharing a common platform and capabilities:

  • CN70 – field service, transportation and logistics
  • CN70e – direct store delivery/route accounting
  • CK70 – parcel delivery in courier, express and postal operations
  • CK71 – manufacturing and warehousing

All in the smallest and lightest form factors in their respective classes, each product is built to help businesses optimize resources to improve operational efficiency, support future growth, and deliver high customer satisfaction.

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Delivering Efficiency: Streamlining Pick-Up and Delivery in the Post & Parcel Industry

Posted December 21, 2010

Introduction

In today’s fast-paced post and parcel industry, streamlined efficiency is more important than ever. Often times, however, the determining factors are out of our control.

Many of the most technologically-advanced delivery companies in the world still pick up a relatively high percentage of their items without prior knowledge of the destination or any other delivery element prior to taking physical control of the item.

When challenged, some of the most advanced companies in the world found “surprises” like these are accounting for as much as 10-25 percent of the items they are picking up. That is as much as 25 percent of their business they don’t know about in advance – meaning they can’t plan for downstream processes, in turn eliminating much (if any) chance to do dynamic network optimization or downstream labor planning. That also means as much as 25 percent of their business also requires someone to sit in front of a computer to manually enter the shipping details, including the delivery address, which they tell us can take in excess of one minute per package – ultimately costing millions of dollars each year. If they want any chance of advanced notice on the shipment and true tracking from the point of pickup, it entails having their most expensive resource, the courier, enter the data on their mobile computer. Our customers have found that these methods are not only time consuming, but very error prone as well.

And, due to decreasing work forces and overall increased productivity issues, delays and other shipping errors are further decreasing customer satisfaction. According to a 2009 Gallup Poll, the U.S. postal industry alone has lost $8 billion since 2007. In order to be successful in such challenging times, industry leaders must find ways to both increase revenue and reduce costs. To mitigate these issues, post and parcel industry operators are actively pursuing new technologies to help enhance profitability, while also increasing visibility and planning capabilities through the elimination of errors. New technology solutions may hold the key to solving this issue.

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Improve Patient Safety with a Quality Wristband Solution

Posted December 21, 2010

Improve Patient Safety with Wristband Solution from IntermecHow Printer Choice and Other Variables Impact Wristband Quality, Positive Patient Identification and Medical Errors

The foundation for patient safety is positive patient identification, which begins with the wristband. Poor quality wristbands can lead to patient misidentification and medical errors. Poor quality wristbands can also prevent organizations from leveraging processes and tools for enhancing patient safety, including automated Five Rights checks, bar code point-of-care (BPOC) systems and electronic medical administration records (eMAR). By improving wristband quality, and improving the convenience of how wristbands are produced, healthcare organizations can improve the accuracy, efficiency and quality of patient care.

A wristband’s ability to enhance quality of care depends on the quality of the wristband itself. Unfortunately, wristband quality varies widely and cannot be taken for granted. Incidents of wristbands falling off or becoming illegible are not uncommon. Consequently, transcription errors and patient misidentification aren’t uncommon either. Wristband print quality will become even more important as bar coding becomes more prevalent in healthcare.

Wristband quality and consistency depend heavily on the print technology, printer model and wristband material used. This white paper highlights how these variables impact wristband quality, documents the links between wristbands, positive patient identification and patient safety, and provides guidance for wristband solutions that deliver accuracy, safety and convenience throughout the patient care path.

Why Wristband Quality Matters to Patient Safety

Wristband quality directly affects accuracy in patient identification. Patient misidentification was the root cause of 72 percent of adverse events according to a U.S. Veterans Administration (VA) Health System study.

A UK study found that missing wristbands and wristbands with incorrect information were directly responsible for 236 incidents and near misses in a 19-month period.

Numerous patient safety studies, organizations and government agencies have called for improving positive patient identification processes, often citing the benefits of bar code-based automated wristband checks. Despite some progress in this area and increased use of bar code medication administration, electronic medical records and other automated safeguards, there is still substantial room for improvement. In recognition of this need, the Joint Commission (JCAHO) made its top National Patient Safety Goal (NPSG) for 2010: Improve the accuracy of patient identification. It has been the number- one goal every year since the NPSG program began in 2002.

The implications of patient misidentification are clear. For example:

  • Medication errors harm more than 1.5 million people in the U.S. each year
  • Hospitals alone spend an estimated $3.5 billion annually treating erroneous drug-related injuries contributing to unnecessary care costs
  • There were 116 wrong-site surgeries, including surgery on the wrong patient, reported to the Joint Commission in 2008 (the last year for which data is available), making wrong-site surgery the most-reported sentinel event in 2008

Two thirds of blood transfusion errors are associated with incorrect recipient identification at the patient bedside.

There are several common wristband problems that contribute to patient identification errors. Leading problems include wristbands that are missing, damaged or contain illegible information. Sometimes wristbands are smudged or fade from the time they are printed. If bar codes are used, slight imperfections like these can easily make the symbols unreadable. Wristbands with no initial quality problems may become unreadable or fall off after several days of wear and exposure to common things like water, soap, alcohol and other sanitizers. Many of these quality problems and their causes are not readily apparent, but the medical error data previously referenced clearly shows some of the risks of poor wristband quality.

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Intermec Expands SR61T Line of Industrial Handheld Barcode Scanners

Posted November 15, 2010

Intermec SR61TIntermec announced the expansion of its award-winning SR61T industrial scanning portfolio, including the all-new SR61HP high performance scanner, the SR61XR extra range scanner and the SR612D industrial range imager. The new solutions are ideal for customers in warehouse and manufacturing operations needing improved operator productivity and overall scanner reliability.

The SR61HP is the market’s most advanced motion-tolerant bar code scanner, featuring unique illumination and a red laser aimer to swiftly read bar codes at top speeds and in codes of all colors. The enhanced SR61TXR utilizes Intermec’s new third generation EX25 scan engine for the industry’s only near/far long-range 2D barcode scanner, providing the longest read range of any bar code scanner.

With five distinct product offerings, the SR61T family now includes a complete rugged, multi-purpose bar code imaging solution suite that minimizes scanner downtime and increases overall customer ROI.

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Intermec CS40: Smart phone and Rugged Mobile Computer

Posted September 20, 2010

Intermec CS40Intermec announced the CS40 – introducing the first rugged mobile computer with the size and styling of a smart phone. The CS40 provides the ultimate solution for mobile professionals that require high performance barcode scanning and mobile line of business applications.

Unlike consumer grade smart phones that yield low performance and high failure rates when force-fit into line of business applications, the CS40 is built on Windows Embedded Handheld technologies including the Windows Mobile 6.5 platform and is designed for mobile professionals who need versatile and reliable access and acquisition of information in real-time, at the point of work.

The CS40 enables an all-encompassing business process transformation for mobile workforces in pre-sales, merchandising, field service, long haul and truck load transportation. The new solution empowers workers with uncompromised efficiency, productivity, and uptime necessary to improve business processes and deliver a positive customer experience with:

  • The ability to withstand multiple four foot drops to concrete on all corners and sides
  • Protection against dust and liquid intrusion from any angle with IP54 rated sealing
  • High performance 1D/2D barcode scanning through a true 2D imager
  • Advanced 3.75G voice and data communications
  • Three mega-pixel color camera
  • Compatibility with the full line of Intermec mobile printers, SmartSystemsTM, accessories and peripherals
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Intermec CN4 and CN50 Now SAP Certified

Posted September 17, 2010

Intermec CN4Intermec has formally completed SAP’s Integration and Certification Center (ICC) program testing requirements and is now officially SAP “Certified for Integration with SAP NetWeaver.” Completion of this process allows you to reassure your customers that both the CN4 and CN50 Windows Mobile 6.1 mobile computers will easily integrate into their SAP platform for use with field mobility applications, minimizing time and costs for their mobile deployments.

This official SAP technical integration certification should help to expedite your sales cycle as choosing either the CN50 or CN4 mobile computer can reduce the amount of in-house customer testing required. SAP users looking for additional technical quality assurance and verification of test completion will find Intermec listed on the SAP “Online Partner and Product Directory” at: www.sap.com.

SAP NetWeaver helps SAP users simplify their IT environment and reduce operational costs by providing a platform that enables them to consolidate heterogeneous systems, applications, and data. SAP’s Netweaver Mobile component, coupled with the CN4 or CN50, can work to quickly mobilize existing IT infrastructures and tried-and-

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Maricopa County Expands Service and Improves Responsiveness with Wireless

Posted August 5, 2010

Maricopa County Under Control Thanks To IntermecMaricopa County, which encompasses Phoenix and is home to more than half of Arizona’s population, is the fourth largest county in the U.S. but continues to grow rapidly. Normally, the combination of size and growth would strain county services. But Maricopa has successfully met the challenge with innovation. Since implementing wireless handheld computers from Intermec, Maricopa County has expanded services, improved responsiveness and reduced its labor requirements by at least $40,000.

Maricopa County champions best practices. If one department does something well, it becomes the central provider to all county agencies. Many responsibilities fall on the Maricopa County Public Works Department, which has county-wide responsibility for inventory, asset and document management. The department’s own best practices for providing these services include extensive use of Intermec 750 Series handheld computers running multiple applications from an Intermec Honors Partner highly experienced in the public sector.

“Through our streamlining with the mobile computers we’ve been able to serve more departments without having to hire anyone into our department,” said Maricopa County Public Works Procurement Manager James Baker. “The system is helping improve our accountability and has eliminated human errors.”

County property is now scanned at receiving, recorded into inventory and the warehouse location automatically documented. The Intermec 750 Series computer also captures the recipient’s signature for proof of delivery when Public Works Department employees deliver items to other county agencies. Workers also uses the handheld computers to manage department assets and to track the documents the county keeps in storage.

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Social Security Administration Looks to Reduce Warehouse Labor Costs with RFID

Posted August 5, 2010

RFID and SSA's WarehouseEligible for Benefits. Limelight is not exactly the Social Security Administration’s usual operating environment. The Administration’s 65,000 employees in roughly 1,500 nationwide offices work relatively quietly helping to deliver benefit payments to some 50 million Americans and serving the general agency needs of millions more.

These days, Social Security Administration (SSA) employees go about their business under the focus of a nation trying to decide how best to steer Social Security’s future. But no matter what that future brings, people will always need help filling out benefit forms, applying for a Social Security number and navigating their way through the system. Spotlight glare or no, administration employees will continue to support the public they serve.

Such service involves millions of copies of forms and publications. The administration stores tons of this material in its main warehouse, an 80,000-square-foot supply building at SSA headquarters in Woodlawn, Md. In 2004, SSA took its own step toward changing its future by initiating a pilot program to track warehouse material wirelessly using radio frequency identification (RFID).

Early tests indicate that a full RFID tracking system could save SSA between 30 and 35 percent in labor costs in its main warehouse. SSA recently began full deployment of the pilot program throughout its main warehouse, to coincide with the rollout of its upgraded warehouse system. Eventually, the 915MHz RFID portals and portable readers will cover all three SSA warehouses in the headquarters complex.

The move came in part from dissatisfaction with manual bar-coded label scanning. John Spencer directs SSA’s Office of Supply & Warehouse Management. He saw how RFID could improve read rates by taking scanning duty out of employee hands and turning it over to an RFID portal.

“There are always problems associated with scanning,” he said. “Getting good reads didn’t occur exactly like we wanted them to. With RFID, we do expect that accuracy to improve.”

When all system components are in place, workers will no longer need to scan individual boxes of supplies as they move through the warehouse shipping and receiving docks. The main component is the RFID interrogator portal. A portable doorway lined with RFID readers, the portal acts as a tunnel through which workers drive their pallets of materials.

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New York City Department of Health and Mental Hygiene Enhances Response Capabilities

Posted August 5, 2010

DOHMH enhances capabilitiesSafer and Sound. In the aftermath of the September 11 terrorist attacks on the World Trade Center and subsequent anthrax outbreaks, decision-makers at the New York City Department of Health and Mental Hygiene (DOHMH) took a new look at how environmental and radiation scientists and sanitarians gathered data following the events that would spawn a citywide public-health crisis. They found that some old methods no longer worked.

Simple things, such as providing locations for survey meter measurements, were rendered impossible. Before 9/11, department responders used pen and paper to record sample identification information and locations of environmental data measurements such as chemical concentration or radiation dose rate measurements.

To responders returning from field-testing and data collection, a data dump often required a good memory. “A lot of it was just recollection when they came back into the office with data,” said DOHMH City Scientist Mickey Jones. “We’d ask, ‘Where have you been? How did you get this?’ We’re trying to get response personnel off that mindset and into something much more organized, like this system is.”

The system she refers to uses the Intermec 760 mobile computer and Global Bay HazardPoint software for environmental emergencies. Global Positioning System (GPS) is used to automatically record address and landmark-dependent location information.

Pen and paper are replaced by a wireless system designed to contain incident-specific data collection forms with GIS-based (Geographical Information Systems) city maps. Instead of bringing a disk back from the field for sensor data uploads, the system provides GPRS transmissions in real time.

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