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Puritan Bakery Expedites Each Customer Delivery with Mobile Solution

Posted March 19, 2012

Route Drivers, Accounting Team Complete Work Faster

Touting “the best buns in town,” Puritan Bakery has served Southern California since 1938. The continuously family-owned and -run company delivers fresh hamburger buns and breads daily to restaurants, fast food stands and coffee shops, including many of the area’s iconic establishments. Now serving more than 1,000 customers, Puritan attributes its growth and longevity to quality products and superb customer service.

Challenge

Due to the short shelf life of bakery products, Puritan bakes and delivers its breads each day based on customer demand. All customers must have their orders in by noon the day preceding delivery.

Although Puritan delivery drivers used mobile devices previously, they were not integrated with the main office. That meant order changes given to drivers in the field were not received until drivers returned from delivery routes.
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Leveraging Mobile Printers to Streamline Route Accounting and DSD Operations

Posted March 16, 2012

Automating route activity provides benefits both in the field and in the office by reducing the labor and time needed to enter data and process paperwork. Mobile printing is an essential element for delivering and enhancing these benefits in route accounting and direct store delivery (DSD) operations. Supporting route activity with mobile printing lets drivers generate accurate, updated orders, invoices, delivery receipts, and other documentation to review with customers to ensure correctness and efficiency.

Mobile printing provides a series of quality improvements and efficiency benefits that department managers often overlook, but can have a significant impact on the bottom line. This white paper will:

  • Describe uses for mobile printing in route accounting and DSD applications
  • Provide return on investment (ROI) examples that show the financial benefits of mobile printing
  • Demonstrate how mobile printing processes can improve distribution, billing, and customer service operations
  • Detail how on-demand thermal printing can reduce expenses
  • Provide an overview of mobile printer and wireless communications options for route accounting and DSD operations

The pages that follow show how route delivery and sales staff can take advantage of mobile printing to make more deliveries each day while improving the accuracy of each transaction.

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