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Medsen Apotheken Saves Time and Improves Customer Experience with Datalogic’s Gryphon

Posted June 17, 2016

Datalogic Gryphon 4000 Series ScannerMedsen Apotheken owns a chain of 42 pharmacies in the Netherlands with over 550 employees.  The company’s philosophy is to always put the customers’ health first.  This means that pharmacists should be dedicating as much time as needed to each customer.  Medsen Apotheken relies on innovation and implements technology to fulfill this goal.

The Challenge

One of the issues that pharmacies face is prescription delivery times.  Anyone who goes to a pharmacy is familiar with the problem: the medication hasn’t arrived, or isn’t ready when the customer comes to collect it.  “We regularly had to send customers home empty-handed, because their orders had not been delivered,” explains pharmacist Huong Bom.  “Customers would call us in advance to ask about the status of their prescription to make sure their trip would be worthwhile,” continued Bom’s colleague, Thi Tran.  Both pharmacists work at Groot Driene pharmacy in Hengelo, a medium-sized pharmacy.  With the goal of better informing its customers and increasing customer satisfaction, Medsen Apotheken turned to technology to resolve this issue.  They collaborated with Datalogic Business Partner Viridis Nederland in Naarden.

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Finding Honeywell’s Vuquest Scanner In More Places Than You’d Expect

Posted June 1, 2016

I took a Southwest Airlines flight last week and was delighted to see that they use the Honeywell Vuquest 3310g to scan boarding passes. So I started thinking – the humble Vuquest (2D Area Imager) doesn’t get enough press – probably because it finds itself inside things, or under things or behind things.

Below are just a few examples of where you’ll find the Vuquest.  So don’t forget about it when solving your customer’s scanning problems. Thank of it as a Xenon in a smaller more compact, easily mounted form.

  • Southwest Airlines.  Scanning boarding passes.
  • Law Enforcement. Electronic Ticketing / eCitation solution. Vuquest is inside the below device in the officer’s hand.
  • One of the largest convenience store chains uses them inside their “loyalty kiosks” to scan loyalty cards. Kiosks are a classic use case.
  • A European grocer with a significant presence in the US uses 3310’s at checkout to scan loyalty cards and in their self-checkout lanes to scan the final barcode off of mobile device used in their “scan as you go” application.
  • A very large hamburger chain is putting the Vuquest into their in-store McKiosks.
  • An extremely large online retailer that seems to be delivering packages to my house daily uses them to read bin license plates in their picking application and inside robots to read 2D codes on their floors for guidance in their warehouse.
  • The 2nd largest grocery chain uses them in their pharmacies to scan bottles of pills and filled prescriptions. Another classic use case for the space saving Vuquest
  • A large Midwest based vending machine company puts them in open unmanned vending kiosks to scan employee’s employee ID card.

For assistance learning how a Vuquest 3310g can fit your needs, contact us at BarcodesInc.


Honeywell’s Mobile Phone Mode

Posted May 10, 2016

There is a mode titled “Hand Held Scanning – Mobile Phone” that optimizes your scanner to read bar codes from mobile phones and other LED displays.  It does this in part by flickering the LEDs.  Last week a business was having trouble reading barcodes off of his laptop so we told him to turn the feature on (by scanning the barcode).  And of course he stopped having trouble.  Note that you don’t have to have this feature on when scanning barcodes off of phones/tablets.  It just helps the cause sometimes.

I wanted to know what the impact was on scanning speed when scanning regular barcodes when this feature was turned on.  So I tested it.

The results – the Xenon 1900 is a little slower (about 15%) with this feature turned on.  That sounds like a lot but the difference in speed really isn’t noticeable.  The Xenon still blows through my scanner board.

So don’t hesitate to use this feature if the application calls for it – even if other barcodes are being scanned that aren’t on a phone or a computer screen.


Honeywell Offers Shielded Illumination with Presentation Scanners

Posted May 4, 2016

Shielded Illumination. What is it? In short, it’s a Honeywell-designed feature that minimizes the light emitted from a scanner preventing operators and customers from getting their eyes zapped by the barcode scanner. It significantly reduces the intense illumination often associated with imaging-based scanners.

Is it important? Yes! It allows retailers to manage their point of sale operations quickly, efficiently, and without any customer complaints.


Improve Performance with Honeywell’s Flexible Scanner Power Management

Posted May 2, 2016

If your business is experiencing network performance issues and you suspect that the Bluetooth scanner is interfering with other devices, you can turn down the power output of the Bluetooth scanner by simply scanning a barcode.  There are four barcodes you can scan in the Xenon/Granit/Voyager 1452/1602g User’s Guides:

  • Low Power (1%)
  • Medium Low Power (5%)
  • Medium Power (35%)
  • Full Power (100%).

A by-product when you turn down the power output is reduced range between the scanner and its base/access point/host.  I get asked a lot about the Bluetooth ranges at those power levels – scanner to base station.  So I tested several scanners (because I am a scan-nerd), and here is what I found.  Measurements are approximation – RF isn’t exact.  Also – I stopped at 100 feet because that’s how big my yard is…and because I’ve never seen an application that requires the Xenon to scan that far from the base station.

Xenon 1902G Granit 1981i Voyager 1452g
Low Power (1%)

  • Line of sight between scanner and base
  • With my body between scanner and base
  • 35-40 Feet
  • 10 Feet
  • 35-40 Feet
  • 10 Feet
  • 20 Feet
  • 5 Feet
Medium Low Power (5%)

  • Line of sight between scanner and base
  • With my body between scanner and base
  • >100 Feet
  • 30 Feet
  • >100 Feet
  • 30 Feet
  • 40 Feet
  • 28 Feet
Medium Power (35%)

  • Line of sight between scanner and base
  • With my body between scanner and base
  • >100 Feet
  • >100 Feet
  • >100 Feet
  • >100 Feet
  • 75 Feet
  • 50 Feet
Full Power (100%)

  • Line of sight between scanner and base
  • With my body between scanner and base
  • >100 Feet
  • >100 Feet
  • >100 Feet
  • >100 Feet
  • >100 Feet
  • >100 Feet

Bottom line is that if you are really concerned about RF interference, don’t be afraid to turn down the power on the Xenon & Granit.  They’ll still have plenty of range. That being said, in the vast majority of cases, the interference has nothing to do with the Bluetooth scanner.


Datalogic Heron Scanners Deployment by Euro Garages

Posted April 28, 2016

Datalogic has announced that Euro Garages, one of the UK’s largest privately-owned forecourt operators, is the first in the UK to roll out the Heron HD3100 barcode scanners.

Euro Garages, which had acquired 195 Esso sites in the UK from a series of sales that started in 2012, needed a barcode scanning solution at the point-of-sale that would integrate seamlessly with its Verifone chip and pin system. “We looked at a number of options before choosing the Datalogic device,” comments Guy Bickerstaffe, Regional Manager at Euro Garages. “The Heron barcode scanner, which was the only device that was compatible with our Verifone chip and pin system, enables us to scan a customer’s loyalty card to award Tesco’s Clubcard points.”

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Zebra’s New Ultra-Rugged 3600 Series Barcode Scanners

Posted April 14, 2016

36x8Zebra has announced the release of their new 3600 Ultra-Rugged series of scanners. They are purpose-built to exceed industry standards for durability, scan performance and manageability in demanding industrial environments such as warehouses, distribution centers, manufacturing shop floors and do-it-yourself (DIY) retail stores.

1D and 2D versions of the 3600 series are available with corded and cordless options for fast, accurate performance in picking, packing, shipping, receiving, work in progress (WIP), inventory tracking, track and trace, cross docking and point of sale (POS) applications. Built to perform in extreme conditions, the ultra-rugged scanner series offers the industry’s highest drop, tumble and sealing specifications in its class and is the industry’s first IP67-rated scanner capable of enduring complete water immersion for up to 30 minutes.

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White Paper: Bluetooth Barcode Scanners

Posted March 15, 2016

What are they?

Barcode scanners come in all shapes, sizes, colors, and connection types. In the past, most businesses would utilize a corded barcode scanner that would connect to a PC computer via a USB, Serial, or PS/2 Keyboard Wedge interface. Now, with the world migrating towards a mobile, or cordless, platform, Bluetooth is becoming more prevalent in the data capture industry. Bluetooth is a short-range wireless communication standard that interconnects electronic devices. Similarly, Bluetooth Barcode Scanners are offered in a handheld cordless form factor, and communicate to their respective base/cradle or directly to a mobile device, such as a smartphone or tablet, via Bluetooth. After a huge demand from small and medium-sized business owners to incorporate iPads, iPhones, Galaxy Tabs, and other smartphone or tablet devices into their workforce management workflow, Honeywell invested extensive time and resources into building barcode scanners that are equipped with Bluetooth technology in order to pair them with consumer mobile devices. Now, business owners have the ability to manage inventory or track assets at the tip of their hands by pairing a Bluetooth barcode scanner with their smartphone or tablet.

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Wasp’s New WSS150i Pocket Barcode Scanner

Posted February 24, 2016

Designed for mobility, the new Wasp WSS150i bluetooth barcode scanner gives you the flexibility to wirelessly transmit barcode data to your iOS, Windows, or Androi d smartphone or tablet device from up to 33 feet. It’s compact size make it the perfect solution for applications that require reliable mobile scanning while paired with another mobile device.

The WWS150i’s CCD scan engine uses dual-color light sources to scan traditional 1D barcodes from up to a foot away. Thanks to its wireless connectivity, you can scan a barcode and transmit your data in real-time but if you’re out of wireless range, the WWS150i stores up to 20,000 pieces of barcode data with 2MB of built-in memory. In addition to its memory and range capabilities,
the WWS150i can also easily read poorly printed or damaged barcodes with print contrast ratios (PCR) as low as 30%.

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Case Study Video: Copper Mountain Ski Resort Lifts Customer Experience with Superior Scanning from Honeywell

Posted February 3, 2016

Copper Mountain is a premier ski resort based in the heart of the Rocky Mountains. With more than 2,500 acres of ski terrain and around 10,000 skiers entering the ski lifts each day, Copper Mountain relies heavily on quick and efficient scanning operations.

When tasked with finding a mobile device to use in their lift lines, they wanted only the best. They needed reliable and cost effective solutions for various solutions for not only their lift lines, but their retail and rental locations as well. Ultimately, they selected a solution from Honeywell.


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