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Star Receipt Printer Helps Improve Customer Service at the Sunglass Shop

Posted June 16, 2011

The Sunglass Shop bills itself as a customer-driven establishment where shoppers come first. The family-owned “Mom and Pop” store offers 2,500 pairs of sunglasses in a wide range of brands, styles and prices, as well as sunglass-related items.

After installing a Star TSP700 thermal receipt printer, store personnel can quickly and easily generate receipts that show where, when and at what price shoppers bought their sunglasses and/or accessories. Customers who need subsequent assistance with their purchases or have general questions need only refer to their receipt and bring it to the store for assistance; there is, states Keel, no chance that they are dealing with a merchant that isn’t on the up-and-up. Two-color receipt printing occurs at a high speed of 7.09 inches per second, while such features as “Drop in & Print” paper loading and an easy-to-change, cartridge-type interface minimizes printing delays. A logo storage utility allows logos to be added to receipts without difficulty.

Not long ago, The Sunglass Shop upgraded its point of sale system and needed to install printer drivers in its TSP700 printer so that the two devices would interface with each other. Keel tried to do the job alone, but was unsuccessful. A quick telephone call to Star Micronics’ technical support department solved the problem. Tech support personnel walked Keel through the process, and everything was up and running within minutes.

“Again, we can print receipts on demand with no trouble,” Keel concludes. “That leads to better customer service”—just what The Sunglass Shop on Ocracoke is all about.

Filed under: Case Studies
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Honeywell to Buy Parent Company of LXE

Posted June 16, 2011

Honeywell today announced that it has signed a definitive agreement to acquire EMS Technologies, parent company of LXE, a leading provider of rugged mobile computers.

“EMS is a terrific addition to Honeywell, adding leading positions in attractive markets that are closely aligned with favorable trends in the growing Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) space and commercial aerospace, as well as being highly complementary to our existing Scanning and Mobility business,” said Honeywell Chairman and Chief Executive Officer Dave Cote. “Honeywell is uniquely positioned to acquire EMS due to the strategic fit across EMS’s Global Resource Management and Aviation divisions. The acquisition brings engineering expertise, differentiated technologies, global reach, and profitable adjacent segments that build upon our great positions in good industries and enhance our growth profile.”

EMS’s GRM division offers a broad range of solutions for supply chain logistics, mobile workforce management, and remote asset monitoring applications, supported by hundreds of partners worldwide. EMS’s proven mobile resource management solutions include LXE-branded rugged handheld and vehicle-mounted computers featuring multiple radio technologies and satellite-based global tracking and monitoring solutions for cargo, fleet assets, and personnel.

“This is another terrific transaction for our Scanning and Mobility business,” said Honeywell Automation and Control Solutions President and Chief Executive Officer Roger Fradin. “EMS strengthens our core mobile computing business and expands our addressable market with complementary new products, channel partners, and entry into the warehousing and port segments that we believe will be growth drivers for the business., This also represents an opportunity to demonstrate our proven acquisition integration process.”

Filed under: Barcode News
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IntelliTrack Warehouse Management System (WMS) 8.1 Now Available

Posted June 16, 2011

Version 8.1 of IntelliTrack Warehouse Management System (WMS) is available for WMS RF Standard, WMS RF Professional and ISRP applications.

IntelliTrack, a leading developer of barcode, RFID and wireless warehouse inventory software, announced today the release of WMS version 8.1 Warehouse Management Software. A significant improvement includes support for Microsoft Access 2010 and Windows Server 2008 R2. Version 8.1 also includes added portable device support for devices running Windows CE 6.5 and Windows Mobile 6.5.

“IntelliTrack is excited about the release of WMS version 8.1,” says Ron Pawlowski, COO of IntelliTrack. Pawlowski adds, “We added support for Access 2010 runtime and Windows Server 2008 R2 to stay current with the newest Microsoft Office 2010 release. IntelliTrack will continue working with the latest Microsoft technology and strive to meet our clients’ requests and requirements.”

IntelliTrack WMS (Warehouse Management System) includes applications for WMS RF Standard, WMS RF Professional and Inventory, Shipping, Receiving, Picking (ISRP). The release of v8.1 improves support for industry standard Microsoft technologies.


Datalogic Power³ Parallel Processors Help Datalogic Falcon X3 and Elf Mobile Computers Run Faster and Last Longer

Posted June 16, 2011

Datalogic’s newest generation of mobile computers, the Falcon X3 and Elf PDA, deliver real time performance levels while extending battery life. How has Datalogic done this while at the same time addressing the need for converged devices with a host of technologies?

The Datalogic Power³ architecture splits the user interfacing and system level activities between two different processors. This follows a similar principle to dual core processors in modern computers. User interfacing threads go on a main processor clocked at speeds in 100s of MHz while system level tasks are managed by a co-processor running at roughly 10% of the main processor speed. This focuses the main processor on providing a maximized user interface while the co-processor handles system level items in the background.

The Datalogic Power³ parallel processor approach greatly improves user efficiency and battery life. Applications can move at the user’s speed with little to no lag time between application windows or task direction from ERP systems. An added benefit comes from device autonomy with the Power³ architecture lowering the device total cost of ownership through longer lasting batteries, both over the shift and lifetime.


Honeywell Dolphin 6000 Scanphone Bridges the Gap Between Mobile Phones and Industrial Mobile computers

Posted June 16, 2011

The compact, yet durable Honeywell Dolphin 6000 Scanphone automates the data collection process and delivers real-time access to business data, leading to improved productivity, more informed decision making and lower operating costs.

“We’ve seen an increase in the use of consumer-grade smartphones for enterprise applications as more functionality is added to mobile phones. However, these devices are not specifically designed for enterprise use and do not meet the barcode scanning needs of mobile information workers,” said Taylor Smith, director of product management, Honeywell Scanning & Mobility. “The Dolphin 6000 fills this gap – delivering more reliability, more powerful scan performance and greater line of business application support than any smartphone on the market.”

In addition to its basic mobile phone functionality, the Dolphin 6000 offers advanced productivity features geared towards today’s vertical enterprise, including field service, field sales, and retail and logistics operations. An integrated barcode scanner provides fast and accurate bar code scanning, greatly simplifying data entry tasks, while Honeywell’s Remote MasterMind for Mobility device management software allows users to manage, update and remotely diagnose all Dolphin 6000 devices within a network from one centralized location, lowering development and maintenance costs.

Utilizing the Microsoft Windows Mobile 6.5 Professional operating system, the Dolphin 6000 was also designed for easy integration with enterprise-grade software applications.

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Man Who Popularized UPC Barcode Passes Away at 81

Posted June 16, 2011

Alan Haberman did not invent the universal product code (AKA UPC) barcode, but he is largely responsible for its selection over competing product marking standards decades ago.

His death, in Newton, Mass., was of complications of heart and lung disease, his family said.

Mr. Haberman led the industry committee that chose the bar code over other contenders — circles, bull’s-eyes and seemingly random agglomerations of dots — in 1973.

By all accounts, he spent years cajoling manufacturers, retailers and the public to accept the strange new symbol.

Source: Alan Haberman, Who Ushered In the Bar Code, Dies at 81

Filed under: Barcode News

What barcode scanners read inverse (white on black) barcodes?

Posted June 14, 2011

Datalogic Falcon X3 mobile computers with imager and Honeywell Xenon handheld barcode scanners read inverse barcodes. Inverse barcodes reverse the traditional barcode pattern from dark printing on a light surface to light printing on a dark surface.

A common use for inverse barcodes is retail merchandising. Graphic designers use inverse codes to adapt the barcode to match they style of the packaging. The barcode no longer has to be black on white label with a unique area. This blends the barcode more seamlessly with the product’s artwork.

In industrial environments, inverse codes help with reading Direct Part Marks (DPM). A DPM is often produced by etching or burning the part directly. The color produced by these processes will depend on the material with different metals or plastics providing an inverse result.

Contact us if you would like help selecting a barcode scanner or mobile computer that can read inverse barcodes.

Filed under: Tips

Inventory system for inventory business

Posted June 10, 2011

Question

I would like to start up an inventory business here in my country. I am looking at importing 4 hand held inventory machines that will enable us to carry-out inventory effectively.

I wouldn’t mind if I can get help in seeing how the hand held inventory machine works with RedBeam software.

Answer

RedBeam Inventory Tracking software with a Unitech PA500 can make a great entry level inventory system.

Contact us to find out exactly what software version and mobile computer would suit your specific needs.

Filed under: Solutions

New Star Receipt Printer Drivers Allow Printing from iOS and Android Devices

Posted May 31, 2011

Star Micronics America has announced the availability of iOS and Android drivers for all of its receipt printers.

The drivers allow end-users to utilize Star Micronics printers in tandem with Apple iPad, iPod Touch, iPhone and Android devices to generate receipts and perform related functions in retail and restaurant environments.

“Star Micronics has always been committed to ensuring that its solution provider partners and, in turn, their retailer and hospitality customers, remain at the cutting edge in terms of implementing applications that reflect changing market trends,” said Christophe Naasz, director of marketing at Star Micronics America. “Today, an increasing number of retailers and restaurateurs are migrating to mobile POS applications to enhance their own operating efficiencies as well as to meet consumers’ heightened demand for immediate service and rapid transaction processing. The availability of iOS and Android drivers on Star Micronics printers will give solution providers the added flexibility to satisfy requests for wireless POS software that may be used to keep up with the trends and leverage the power of these popular hand-held units.”

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Filed under: Product News
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Zebra QLn Series Mobile Label Printers

Posted May 18, 2011

Zebra QLn320Zebra’s popular QL family of direct thermal mobile label printers has built a highly satisfied following based upon its proven drop-resistant durability; user-friendly, productivity-boosting features; and easy integration. As Zebra’s third generation of QL printers, the QLn series extends these QL-platform benefits to the “nth” power—whether you choose the QLn320 for 3-inch-wide printing, or the soon-to-come 2-inch QLn220 printer.

A new seamless, one-piece design and tempered-glass display join the printer’s rubber-infused over-molding to make the lightweight printer even more durable. The QLn printer can boost your operation’s productivity through a larger, sharper, easier-to-navigate display; faster, higher-quality printing; a variety of proactive alerts that help keep working printers in employees’ hands; and many convenient charging accessories. And your IT department will find the QLn easier to integrate into existing environments with such features as Zebra Global Printing (coming soon), improved network performance, and ZebraLink support. Also prolong printer uptime and enhance operations productivity with remote Ethernet- connected printer, battery, configuration, and firmware management, all supported by ZebraLink tools.

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Filed under: Product News
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