Introducing the new Motorola CC5000 Customer Concierge

Posted January 24, 2014

In today’s retail environment, shoppers can buy in many ways — online, in‐store or via mobile — and then receive their purchases when, where and how they’d like. The shopper’s experience across all these channels can be a retailer’s major differentiator. The new Motorola CC5000 customer concierge caters to customers’ every need through an interactive platform, which can be configured to allow customers to look up product information, make purchases, receive special offers and instantly connect to the right person via voice or video.

The CC5000 allows you to create an electronic customer concierge that can cater to your customers’ every self-service need. Instead of the typical kiosk, the CC5000 is a rich interactive platform that can be configured to allow customers to look up product information, make purchases, pair their smartphone to the CC5000 to receive special offers and instantly connect to the right person via voice or video to answer any question. A true ‘dream machine’, the CC5000 can provide shoppers in a retail store, guests in a hotel and travelers with the concierge-style service they dream of, while helping you strengthen customer relationships, improve customer loyalty and satisfaction — and increase sales.

The Android Jelly Bean operating system makes it easy to build feature-rich applications that take advantage of the integrated enterprise-class bar code scanner, high-resolution 8 MP camera and any third-part accessory you want to add, including payment card readers and printers. Integrated value add features transform Android into a true enterprise-class operating system, providing the best of both worlds — your customers enjoy an intuitive and familiar interface, while you get the enterprise class security and manageability IT demands. With three display sizes — 15 in., 22 in. or 27 in. — ­the CC5000 can fit virtually anywhere in your facility.

You can count on its familiar tablet-style interface, 1080p high definition multi-touch display, advanced processor and state-of-the-art voice technology to deliver the extraordinary application performance and voice quality that will have your customers returning to the CC5000 over and over again. And with a modular design, you can start small and add functionality whenever you like. Support your existing web apps right out of the box. Then customize our optional applications, or write your own applications to layer in new features that give your customers more self-service capabilities. The CC5000 — the affordable way to offer your customers an unsurpassed self-service experience.

For more information or to pre-order a CS5000, contact one of our retail specialists at BarcodesInc.

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