Streamlining Field Service

Posted November 22, 2011

Topaz Signature Lite 1x5Citizen CMP-10 portable printers
Southeastern Cable needed an on-premise invoicing and receipt solution for its cable installers. They were tired of the handwritten work orders and receipts they were dealing with and wanted to keep track of their jobs digitally. BarcodesInc was chosen to create a solution to make that happen. We paired Topaz signature capture pads and software with Citizen portable printers to overhaul and streamline their system. Now, a signature is captured on-location when a job is completed and it is recorded via software. A receipt is then printed and given to the customer for their records. This solution will help Southeastern Cable accurately track work orders and keep digital records while saving time and eliminating errors from their old manual process.

Sales Engineer: Mark Schweikle

Filed under: BarcodesInc,Case Studies