Motorola introduces MK4000 Micro Kiosk barcode scanner

Posted September 15, 2009

Motorola MK4000The Motorola MK4000 micro kiosk equips enterprise organizations with a variety of interactive self-service features for customer- and employee-facing applications to help redefine the shopping experience.

MK4000 Micro Kiosk Redefines Customer Service

The new MK4000 is a multi-functional micro kiosk that enables enterprises to put the power of self-service in the hands of the customer. Delivering an interactive customer experience, the MK4000 is well-suited for businesses looking to better connect with customers, increase employee productivity and in some instances to help ensure compliance with local government regulations.

The versatile MK4000 micro kiosk is ideal for a multitude of service-driven industries. On the retail sales floor, customers can check pricing, verify gift card balances, order a product from the store website and print out personalized coupons without waiting for assistance. In airports, car rental offices, stadiums and theme parks, the MK4000 helps speed customers through check-in without a long line at the gate or counter. In the hotel lobby, the kiosk serves as a personal electronic concierge, helping guests with check-in/check-out, restaurant reservations, turndown service and more. Patients in a hospital or clinic can use the self-service kiosk to check in or schedule an appointment. In addition to a customer self-service kiosk, the MK4000 can act as a workforce management tool as well as a promotional point of presence. For example, employees can view training videos or presentations on new products or policies, punch in and out and access on-demand information to assist customers. In customer-facing areas, when the multimedia kiosk is not in use, it can also play videos to promote company branding, advertise upcoming events and offer customers value-add information.

The MK4000 features Motorola’s signature patented scanning technology and customers can choose the scanning solution that best fits their needs– either the advanced imaging engine for superior performance on 1D, 2D and PDF bar codes or the laser engine for aggressive performance and accurate capture of even damaged and poor quality 1D bar codes. The MK4000 kiosk’s large 12.1 inch touch screen, high performance architecture, stereo speakers, microphone and headset jack supports the development of highly intuitive, interactive applications that are fun and easy to use.

At just under 2.5 inches (6.25 cm) deep, the MK4000 offers one of the thinnest profiles in its product category, enabling easy mounting on shelves, walls, tables, end caps and more. Wireless 802.11a/b/g connectivity eliminates the need to run network cabling to each kiosk and by running Windows CE, the MK4000 enables easy integration into existing technology environments. The MK4000 micro kiosk is compatible with Motorola’s Mobility Services Platform (MSP) to further lower the total cost of ownership by substantially reducing the time associated with deployment and day-to-day monitoring of this self-service technology.

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