Heineken Spain Chooses Zebra For Printing Invoices and Receipts

Posted October 14, 2009

The challenge
Previously drivers used either handwritten or printed carbon paper forms, making the creation of new documents slow and difficult. This caused a multitude of complaints due to errors or problems reading the documents.

The Objectives
The main purpose of the project was to speed up the distribution process and enable distributors to correct orders when making deliveries, preventing errors when creating the document and during the final invoicing process. In addition, SIH wanted to increase the quality of its printed receipts and invoices printed on mobile printers and reduce the cost of excessive paper consumption.

The Solution
Using Zebra QL 420TM and RW 420TM wireless mobile printers along with Symbol MC9060 terminals, orders can now be corrected during delivery. It is now possible to make changes and print on demand without wasting paper. Thanks to this new process, the distributor now has a record of all the work carried out en route during the course of the day. This is achieved by uploading data to the central system using a Symbol terminal.

Main benefits:

  • High quality end user documents
  • Flexibility – drivers can now print directly at customer sites
  • Quickly generated receipts and invoices on demand (which avoids possible errors by handwritten information)
  • Automatic route information processing at the end of each working day
  • Paper cost savings
  • Easy-to-use printer with quick paper change capability

Víctor A. García Ortiz of the Management of SIH Distribution, Information Processing Systems commented that: “Both the image of our company and our customers have benefited from the use of a high quality portable thermal printer that enables us to issue higher quality receipts and invoices without errors, thus speeding up the invoicing process and drastically reducing the administrative time involved.”

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