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Puritan Bakery Expedites Each Customer Delivery with Mobile Solution

Posted March 19, 2012

Route Drivers, Accounting Team Complete Work Faster

Touting “the best buns in town,” Puritan Bakery has served Southern California since 1938. The continuously family-owned and -run company delivers fresh hamburger buns and breads daily to restaurants, fast food stands and coffee shops, including many of the area’s iconic establishments. Now serving more than 1,000 customers, Puritan attributes its growth and longevity to quality products and superb customer service.

Challenge

Due to the short shelf life of bakery products, Puritan bakes and delivers its breads each day based on customer demand. All customers must have their orders in by noon the day preceding delivery.

Although Puritan delivery drivers used mobile devices previously, they were not integrated with the main office. That meant order changes given to drivers in the field were not received until drivers returned from delivery routes.
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How POS Receipts Build Sales And Loyalty

Posted March 19, 2012

The coupon revival continues, and the source of those most often redeemed might surprise you.

According to the Annual Topline U.S. CPG Coupon Facts Report for Year-end 2010, released by NCH Marketing Services, Inc., marketers distributed 332 billion coupons for consumer packaged goods last year, marking the largest singleyear distribution of coupons ever recorded in the United States. Those coupons redeemed totalled $3.7 billion in savings for consumers. Fueled by frugal recession-weary shoppers, coupon usage has climbed from 63.6% in 2007 to 78.3% in 2010, according to NCH.

Most of those coupons distributed — a full 90% — came in the form of free-standing inserts, according to Inmar, the company that handles the bulk of coupon processing in the U.S. But retail marketers take note — that’s not where the leading growth in redeemed coupons lies.
Checkout coupon redemption rates grew 39% in 2010, faster than freestanding insert coupons, digital promotions, shelf-pad, and in-ad coupon offers. Indeed, coupons printed on receipts enjoy a redemption rate that’s three times higher than that of direct mail and newspaper circular-based receipts. Bob Carter, president of promotion services for Inmar, says the data his company is gathering tells us that consumers are still looking for deals, but appear to be less motivated to seek out and redeem out-of-store offers.

The ability to leverage receipts to communicate brand awareness, promotions, coupon offers, and other forms of customer engagement is not new. Consumers’ enthusiastic return to interest in that messaging certainly is.

The consumers who are most enthusiastic about coupon redemption might surprise you as well. Assumption might lead you to believe that the lowest income households are the heaviest coupon users, when in fact it’s your best customers who seek them out and cash them in. Coupon usage in 2010 was dominated by households with incomes greater than $70,000, with 38% of what Inmar labels “super heavy” users and 41% of “enthusiasts” coming from that demographic. Households with income of more than $100,000 drove coupon growth in 2009.

Finally, lest you think the coupon craze has come and gone, the latest figures show coupon redemption was up 4% in the second quarter of 2011 compared with the same period in 2010.

As in-store couponing goes, nothing beats the receipt. Modern, powerful software tools allow endless and easy customization of designs and parameters on receipts, such as targeted offers to customers who meet specifi c purchase thresholds. Chain-store retailers can even create store-specifi c messaging and offers, enabling location based messaging that’s custom-fi t for the demographics of their consumers.

The writing is on the wall — if you’re not promoting special offers on your register tape, you’re missing a powerful opportunity to delight customers and drive repeat traffic.

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Honeywell Retail 2D

Posted March 19, 2012

Today, retailers face a new connected customer that expects a seamless and customized shopping experience across different channels, from websites to mobile applications to in-store. This new technology-empowered shopper uses the Internet and a smartphone to search, compare, evaluate, and buy products and services, and most importantly, to engage and interact with retailers in order to get tailored offers.

To meet their customers’ expectations, leading retailers are investing in new technologies and tools to capture and analyse customer behavior and align their offering with customer demands, especially in stores, where customers still make most of their shopping decisions. In-store staff needs to be empowered with new mobile solutions which improve their productivity, while helping them connect with their customers and provide personalized service.

Thanks to these new tools, retailers can capture, connect and embed the two critical dimensions of today’s retail strategy in their processes: customer insight and product information. This is what we in Honeywell call Retail 2D.

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Star Micronics’ Printers Certified with XERA POS Software

Posted March 16, 2012

Three Printers Gain Certification from Aldelo

Star Micronics America, a leading worldwide manufacturer of point of service printers, has announced that three of their printers are now certified with Aldelo’s XERA POS.  After an extensive certification process, Aldelo has certified the TSP100, SP742 and SP500 point of service printers from Star Micronics.

Specifically designed for all fine dining, table service, and quick service operations, XERA POS is a hospitality point of sale software that embodies the latest user interface look and feel with intuitive screen workflow. The combination of the Star printer and Aldelo software is ideal for virtually any hospitality environment.

Star’s TSP100 is the first all-in-one receipt printer and offers a high throughput of 22 receipts per minute (RPM). The TSP100 is wall mountable to create more counter space and offers the revolutionary futurePRNT receipt design software.

Star’s leading impact printers, ideal for kitchen use have also been certified for XERA POS. The SP700 is an impact printer that is built specifically to work in environments where heat and humidity can erode the type on the kitchen order. It is a fast, two-color printer that offers crisp, easy to read type for quick viewing. In addition, Star’s legacy impact printer, the SP500 has also been certified. The SP500 is an excellent solution for food service and kitchen applications. It also boasts a high speed and can print 4.2lines per second at 40 columns.

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Leveraging Mobile Printers to Streamline Route Accounting and DSD Operations

Posted March 16, 2012

Automating route activity provides benefits both in the field and in the office by reducing the labor and time needed to enter data and process paperwork. Mobile printing is an essential element for delivering and enhancing these benefits in route accounting and direct store delivery (DSD) operations. Supporting route activity with mobile printing lets drivers generate accurate, updated orders, invoices, delivery receipts, and other documentation to review with customers to ensure correctness and efficiency.

Mobile printing provides a series of quality improvements and efficiency benefits that department managers often overlook, but can have a significant impact on the bottom line. This white paper will:

  • Describe uses for mobile printing in route accounting and DSD applications
  • Provide return on investment (ROI) examples that show the financial benefits of mobile printing
  • Demonstrate how mobile printing processes can improve distribution, billing, and customer service operations
  • Detail how on-demand thermal printing can reduce expenses
  • Provide an overview of mobile printer and wireless communications options for route accounting and DSD operations

The pages that follow show how route delivery and sales staff can take advantage of mobile printing to make more deliveries each day while improving the accuracy of each transaction.

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Barcodes as Furniture

Posted March 16, 2012

The German designer future company DRAENERT Studio sells an award winning modern dining striped table they call The Barcode Table.

Made of solid stone and steel, and “assembled, ground, and polished by masters of stone masonry”; I’m betting this is as heavy as it is expensive.

We need to get one of these for the office!

Filed under: Barcode Fun

CognitiveTPG Introduces the DLXi Desktop Thermal Label Printer

Posted March 16, 2012

Same Rugged Reliability Now with Industry-Standard Interfaces

CognitiveTPG DLXi Barcode PrinterCognitiveTPG today announced the availability of its newest member of the desktop label printer line – the DLXi. The DLXi combines the legendary reliability of the Advantage LX and Blaster printer lines with the latest communication interfaces and performance. The DLXi is designed to operate in challenging environments while providing a seamless migration to the latest technology.

The DLXi carries on the tradition of metal frame construction and a metal print mechanism for the utmost in reliability backed with a 2-year warranty. However, it is the communication connector combinations that set this unit apart. The 4-inch print width model offers the most communication interfaces offered on a desktop printer platform (Serial, Parallel, Ethernet, USB-B and USB-A host).


VeriFone POS system compatible scanners

Posted March 16, 2012

Thinking of adding scanning and category management to your operation? Your VeriFone POS system already has the software to scan PLUs and report sales. Because VeriFone POS systems are open, you can choose from a variety of scanners. Whether you need a high-tech 2-D bar code scanner for scanning state licenses in conjunction with EASY ID or a basic 1-D bar code scanner to move the lines, our partners have options that fit your needs and your wallet.

Benefits of opening your POS system to Scanning

  • Start scanning immediately—no extra cost
  • Ensure correct pricing every time—no lost profits
  • Track sales down to the item level for better inventory control
  • Speed customer throughput to increase repeat business
  • Train new employees easily, resulting in less downtime
  • Collect data accurately for analyzing fast/slow moving items
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Intermec Introduces PC43d And PC43t Light-Duty Desktop Label Printers

Posted March 13, 2012

Intermec announced the new PC43d and PC43t desktop barcode label printers – providing intuitive, flexible and smart solutions for light duty labeling applications in transportation, courier, hospitality, manufacturing, warehouse and office environments. Designed to set a new standard in user friendliness and flexibility, the PC43d and PC43t printers join the healthcare-optimized PC23d wristband and label printer announced in February to round out a complete new line of desktop printers with a purpose-built platform and innovative design.

The new PC43d and PC43t printers are available in 4 inch direct thermal and 4 inch thermal transfer, respectively, and are perfect for space-constrained settings with a sleek and compact design. The entire PC Series also offers the fastest throughput in its class at eight inches per second.

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New Grocery Checkout Scanner Identifies Produce and Packaged Goods Without Barcodes

Posted March 9, 2012

A new supermarket scanner from Toshiba Tec may make conventional barcode scanners in supermarkets unnecessary.

Toshiba produce scanner

At most supermarkets a laser barcode scanner is used to read barcodes of packaging and produce stickers. The newly developed Object Recognition Scanner instantly recognizes merchandise directly by appearance with a camera, be it fresh produce or packaged goods.

Fruit and vegetables in supermarkets don’t usually have barcodes, because they’re put out while they’re fresh. So these items can’t be read at the register using barcodes, which means staff need to input data to record them. If staff are part-time
employees, they may not recognize some items, which can cause delays. We’re developing this new scanner to solve that problem.

In this demo, there are three kinds of apples: Fuji, Jonagold, and Mutsu. The Fuji and Jonagold originally come from the same stock, so if you’re not really familiar with apples, they might look the same. But this scanner can distinguish them, by recognizing subtle differences in pattern and coloration.

This is an impressive technology, but definitely has limits. It is unlikely the technology can currently distinguish an expensive organic apple from its non-organic twin.

Filed under: Barcode News

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