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BarcodesInc Helps Track Hospital Couriers

Posted September 2, 2011

Overview

Industry:
Healthcare

Application:
Providing Motorola mobile computers, Soti software, and Barcodes Inc custom labels to ensure proper chain of custody, signature capture at point of delivery, and asset management

Solution Provider:
Ryan Cooper

Product Solution:
Motorola MC55 mobile computers, Soti Mobi Control Device Management software, and custom labels

Hospital Couriers combines mobile computers, software and custom labels to ensure accountability of their assets.

Executive Summary

Hospital Couriers was in need of a complete solution to track their equipment, drivers and their customers’ products to increase their profitability. Our solution replaced a pen and paper process with the introduction of a mobile computer with signature capture ability, as well as a route management application.

The Business Challenge

Driven by the need to have real-time visibility of their drivers as well as their product, Hospital Couriers needed a solution to ensure their customers’ products were being delivered on time. Additionally, they needed to meet their customers’ demand of tracking where their shipments were at all times.

Prior to Barcodes Inc stepping in with a full solution for tracking shipments, Hospital Couriers was relying on their drivers to fill out delivery paperwork, capture signatures through a paper receipt, and securely return all signed documents on a daily basis. This resulted in lost paperwork and shipment deliveries not arriving on time, which in turn led to customer dissatisfaction. Furthermore, if a customer called to track their shipment, Hospital Couriers had to call the driver to see where they were at which wasn’t always accurate.

Hospital Couriers decided to invest in a fully electronic solution to replace the hand-written delivery invoices and customer signature capture process that had been in place. They found that the amount of time and money lost by capturing data and inputting the data in their system manually was not acceptable for them or their customer.

Hospital Couriers was in need of a more efficient way to capture end-user data as well as having real-time visibility of where their drivers and assets were at from their home office.

Solution

In response to our customer’s need for a more profitable solution, Barcodes Inc partnered with Soti to introduce their Mobile Device Management software to Hospital Couriers. The Soti application allowed the Motorola MC55 mobile computer, which the drivers had on the road, to communicate with their home office, and eliminate the need to capture and secure handwritten invoices throughout the day. The software allowed the driver to capture the recipient’s signature at the point of delivery and communicate that data back to the home office automatically.

The solution was designed to allow drivers to scan packages when they were delivered, capture the customer’s signature and report the exact location of each of the company’s vehicles and drivers on-demand. With preprinted barcode labels that Barcodes Inc provided, all packages had a clean, professional look while enabling Hospital Couriers to record all the data that was needed to ensure their customers’ satisfaction. The MC55 mobile computer, which Barcodes Inc helped integrate into Hospital Courier’s own software, was able to accurately track their in-house inventory to ensure assets were all accounted for.

Benefits

After a successful demo of the hardware and software package, Hospital Couriers deployed the solution to all of their drivers and warehouse staff.

Hospital Couriers can now accurately track their inventory and provide full visibility on order delivery for their customers and themselves.

The Future

The Barcodes Inc solution has been since recommended to other companies in the same industry and received with positive feedback and results.

Filed under: BarcodesInc,Case Studies

Distribution Done Right with BarcodesInc

Posted September 1, 2011

Motorola WT4090 Wearable ScannerQuiet Logistics is a warehousing and distribution company that was looking to add a new warehouse location. They were in need of a full hardware solution for use in their shipping stations and pick and pack applications at the new warehouse. Barcodes Inc provided a top down solution consisting of scanners, printers, media and computer stations to fulfill all of their needs. The new equipment made their processes more efficient and eliminated errors seen during their past pen and paper strategies.

Account Manager: Conrad Schernecker

Filed under: BarcodesInc,Case Studies

Inventory Management Made Easy With BarcodesInc

Posted August 24, 2011

GammaTech Durabook U12C Rugged LaptopOverland Storage was in need of a new inventory solution to better track their physical and virtual storage products. The current inventory solution they were using was based on one central computer which forced employees to conduct any inventory needs at a single location. To make their solution more mobile and flexible, they used Barcodes Inc who set them up with GammaTech Durabook U12C rugged laptops and Motorola LS3478 Bluetooth scanners. This solution allowed workers to cover more ground and have access to the inventory simultaneously.

Sales Engineer: Johnny White

Filed under: BarcodesInc,Case Studies

Cablevision Makes Payment Process Easier

Posted August 24, 2011

Overview

Industry:
Retail

Application:
Streamlining payment processes at Cablevision’s payment centers across the country

Solution Provider:
Elliott Van Fleet

Product Solution:
Hypercom L4510 payment terminals and Star Micronics TSP100ECO receipt printers

Cablevision makes payment center transactions much easier with the use of quick, durable receipt printers and easy to use payment terminals.

Executive Summary

Cablevision wanted to make the payment process more customer-friendly in their payment centers. They were looking for something that was easier than manually entering credit card information yet can validate that a payment was made. Additionally, they wanted to minimize the amount of time spent per customer, thus providing a better experience for the customer and cutting down on employee man-hours.

The Business Challenge

Cablevision originally wanted to purchase a signature capture pad, a magnetic stripe reader, and a receipt printer in order to provide a self-service Solution to their customers. Cablevision had even begun testing their Solution on a black and white signature capture pad. However, the products identified were found to exclude confirmation to the customer that a payment was made, which was critical in the eyes of the CEO. Furthermore, Cablevision would have to pay more for a magnetic stripe reader, which would in turn make the device even bulkier.

Solution

After detailed discussion with Cablevision on the exact objectives of the Solution, Barcodes Inc recommended the Hypercom L4150 Payment Terminal, which also allowed Cablevision to display advertisements targeted at their customers. After some custom programming by Barcodes Inc, Cablevision was given a product that allowed their customer to see a full breakdown of their bill and approve/decline a specific charge amount.

Cablevision was also leaning towards using the Star Micronics TSP100 receipt printer before Barcodes Inc recommended they choose the Star Micronics TSP100ECO receipt printer. Along with being Energy Star compliant, the Star TSP100ECO would reduce Cablevision’s power consumption by 75% and provide them a cost savings of up to 70% in paper consumption.

Cablevision has since deployed 250 Hypercom Payment Terminals, and 250 Star Receipt Printers to 50 payment centers. Their deployment went well thanks to months of testing and help from both their Barcodes Inc Sales Rep and the Technical Staff at Hypercom.

Benefits

Cablevision is now able to offer in-store marketing to their customers and provide new services in a more efficient manner. More so, their marketing advertisements can be updated from a remote location by their marketing team at any given time. Barcodes Inc also recommended a payment terminal that would allow Cablevision to offer debit in the future, should they choose, without having to purchase new equipment. This in itself will save Cablevision thousands of dollars when they decide to make an upgrade.

The Future

Cablevision has since deployed 250 Hypercom Payment Terminals and 250 Star Receipt Printers to 50 payment centers. They will continue to use Barcodes Inc as their Solution provider, as they expect to open new payment facilities in the future.

Filed under: BarcodesInc,Case Studies

Promega Corp Gets Help Tracking Their Products

Posted August 23, 2011

Motion Computing C5V Rugged TabletThe head of IT Infrastructure at Promega Corporation was overseeing a multi-million dollar SAP system implementation and needed a streamlined solution for inputting information on new products created in the lab and sending all relevant data to their production department Barcodes Inc helped them choose rugged tablets as the best solution for their labs, placing Motion Computing C5V and F5V units based on the condition of each location. These tablets allowed them to easily manage their information and eliminate any human errors in their data capture process.

Account Manager: Angela Foshee

Filed under: BarcodesInc,Case Studies

BarcodesInc Helps Streamline Inventory Management at Newegg

Posted August 23, 2011

Motorola Wearable WT4090 ScannerNewegg.com is a rapidly growing technology sales company, and they were about to open new warehouses. In order to keep up with ever growing demands, they needed to equip all of their warehouses with new equipment for more efficient inventory management. They turned toBarcodes Inc who suggested a hands-free mobile computing solution, featuring Motorola WT4090 wearable scanners. Newegg found that this approach streamlined their order picking process, saving their team a lot of time and preventing reporting errors.

Account Manager: Matthew Evans

Filed under: BarcodesInc,Case Studies

Automotive Quality Assurance Automated with help from BarcodesInc

Posted August 9, 2011

Cognex Checker industrial barcode scannersUGN Auto installs noise reduction headliners into cars of all makes and models. They use parts to help verify the correct components and where they need to be installed. With an automated system already in place to verify the correct colors, UGN wanted to make it even more efficient. Barcodes Inc recommended machine vision technology to make the process as simple as possible and helped UGN implement Cognex Checkers to take pictures of these components for fast and easy verification and quality assurance – speeding up the process, boosting efficiency, and enhancing productivity at UGN.

Account Manager: Patrick Martin

Filed under: BarcodesInc,Case Studies

BarcodesInc Helps Hitachi Manage Their Hard Drive Inventory

Posted August 9, 2011

Microscan Quadrus EZ industrial barcode scannersHitachi Global Storage originally called Barcodes Inc about purchasing barcode scanners to read datamatrix codes on their manufactured hard drives in order to track them. Barcodes Inc supplied them with Microscan Quadrus EZ CCD scanners and even helped them set up their new solution by remoting into Hitachi’s computer network and installing the scanners into their existing system for them. With the Microscan Quadrus EZ’s, Hitachi is now able to scan at the speeds they require and have increased both their productivity and efficiency while reducing manual errors they were experiencing in the past.

Sales Engineer: Elliott Van Fleet

Filed under: BarcodesInc,Case Studies

Tracking Assembly Line Assets with Industrial Barcode Scanners

Posted August 9, 2011

ADE Automatización Y Diseños, in Mexico, needed a ruggedized 2D scanner to track printed circuit board (PCB) components used for custom built electronics in their automated machine solutions. Barcodes Inc not only provided ADE with Datalogic Matrix scanners for their solution but also integrated the scanners into their current system for them. With a custom software suite, the scanners can now initiate and report data back to their host system. Barcodes Inc helped automate the automation experts.

Sales Engineer: Greg Hamilton

Filed under: BarcodesInc,Case Studies

BarcodesInc Helps Business Track Assets and Tools

Posted July 25, 2011

Overview

Industry:
Manufacturing

Application:
Custom software and process to manage tools and inventory throughout a large scale facility

Solution Provider:
Nick Bruett

Product Solution:

American Metal Recycling Services Inc (AMRS) combines mobile computers and custom software developed by BarcodesInc to maintain better control and accountability of their assets and tools.

Executive Summary

AMRS is a leading innovator in the material recycling market. As part of their business process, there are assets and tools used to refine, process, and reuse the materials they salvage. AMRS was in search of a solution that would improve management of these tools and assets. BarcodesInc successfully developed a software and hardware solution to address inefficiencies, lost product, wasted time inherent in their previous asset management tracking system.

The Business Challenge

AMRS was looking for a solution to track the whereabouts of all of their tools and machinery throughout a fifty acre campus with multiple buildings and outside storage locations. The solution would allow AMRS to locate items in a more efficient manner saving man hours, time, and money.

The success of the project was contingent on attaining AMRS’s 7 main objectives:

  • Track an unlimited number of assets
  • Accurately manage the check out and return process for tools, equipment and consumables
  • Monitor and schedule maintenance as required
  • Improve operating efficiencies
  • Maximize the use of the current assets and avoid overstock or duplication of tools, equipment and consumables
  • Recapture tooling costs by billing for usage

Solution

In response to AMRS’s needs, BarcodesInc developed a custom software solution which enabled AMRS to successfully complete all objectives. The Motorola MC9090 mobile computer was chosen as the device to deploy and implement the software application, chosen because of its ultra-rugged form factor and data capture and communication features.

For the project implementation process, AMRS applied barcode labels to all of their tools, work locations, and storage areas. Next, they created and implemented the following process for anyone using a piece of equipment. An engineer must have an MC9090 to use a piece of equipment. To use it, they must sign into the unit with their unique user name and password, scan the code of the equipment that they need into their register book or online, go to the location of the unit, scan the equipment in receive mode, and finally scan their location in drop mode once they have arrived to their manufacturing location.

This allowed them to manage and track all of their items in an effective manner, and added a new layer of accountability to their process.

Benefits

After a successful training, AMRS saw an ROI on the project within the first eight months of implementation due to the cost savings and efficiency improvements. They also enjoyed peace of mind through effective, easy-to-use monitoring, tracking and locating of their valuable assets.

The Future

The BarcodesInc solution has provided AMRS with an efficient working system. AMRS has referred BarcodesInc to their parent company that is evaluating the process and is looking at implementing this nationwide.

Filed under: BarcodesInc,Case Studies

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