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Cablevision Makes Payment Process Easier

Posted August 24, 2011

Overview

Industry:
Retail

Application:
Streamlining payment processes at Cablevision’s payment centers across the country

Solution Provider:
Elliott Van Fleet

Product Solution:
Hypercom L4510 payment terminals and Star Micronics TSP100ECO receipt printers

Cablevision makes payment center transactions much easier with the use of quick, durable receipt printers and easy to use payment terminals.

Executive Summary

Cablevision wanted to make the payment process more customer-friendly in their payment centers. They were looking for something that was easier than manually entering credit card information yet can validate that a payment was made. Additionally, they wanted to minimize the amount of time spent per customer, thus providing a better experience for the customer and cutting down on employee man-hours.

The Business Challenge

Cablevision originally wanted to purchase a signature capture pad, a magnetic stripe reader, and a receipt printer in order to provide a self-service Solution to their customers. Cablevision had even begun testing their Solution on a black and white signature capture pad. However, the products identified were found to exclude confirmation to the customer that a payment was made, which was critical in the eyes of the CEO. Furthermore, Cablevision would have to pay more for a magnetic stripe reader, which would in turn make the device even bulkier.

Solution

After detailed discussion with Cablevision on the exact objectives of the Solution, Barcodes Inc recommended the Hypercom L4150 Payment Terminal, which also allowed Cablevision to display advertisements targeted at their customers. After some custom programming by Barcodes Inc, Cablevision was given a product that allowed their customer to see a full breakdown of their bill and approve/decline a specific charge amount.

Cablevision was also leaning towards using the Star Micronics TSP100 receipt printer before Barcodes Inc recommended they choose the Star Micronics TSP100ECO receipt printer. Along with being Energy Star compliant, the Star TSP100ECO would reduce Cablevision’s power consumption by 75% and provide them a cost savings of up to 70% in paper consumption.

Cablevision has since deployed 250 Hypercom Payment Terminals, and 250 Star Receipt Printers to 50 payment centers. Their deployment went well thanks to months of testing and help from both their Barcodes Inc Sales Rep and the Technical Staff at Hypercom.

Benefits

Cablevision is now able to offer in-store marketing to their customers and provide new services in a more efficient manner. More so, their marketing advertisements can be updated from a remote location by their marketing team at any given time. Barcodes Inc also recommended a payment terminal that would allow Cablevision to offer debit in the future, should they choose, without having to purchase new equipment. This in itself will save Cablevision thousands of dollars when they decide to make an upgrade.

The Future

Cablevision has since deployed 250 Hypercom Payment Terminals and 250 Star Receipt Printers to 50 payment centers. They will continue to use Barcodes Inc as their Solution provider, as they expect to open new payment facilities in the future.

Filed under: BarcodesInc,Case Studies

Promega Corp Gets Help Tracking Their Products

Posted August 23, 2011

Motion Computing C5V Rugged TabletThe head of IT Infrastructure at Promega Corporation was overseeing a multi-million dollar SAP system implementation and needed a streamlined solution for inputting information on new products created in the lab and sending all relevant data to their production department Barcodes Inc helped them choose rugged tablets as the best solution for their labs, placing Motion Computing C5V and F5V units based on the condition of each location. These tablets allowed them to easily manage their information and eliminate any human errors in their data capture process.

Account Manager: Angela Foshee

Filed under: BarcodesInc,Case Studies

BarcodesInc Helps Streamline Inventory Management at Newegg

Posted August 23, 2011

Motorola Wearable WT4090 ScannerNewegg.com is a rapidly growing technology sales company, and they were about to open new warehouses. In order to keep up with ever growing demands, they needed to equip all of their warehouses with new equipment for more efficient inventory management. They turned toBarcodes Inc who suggested a hands-free mobile computing solution, featuring Motorola WT4090 wearable scanners. Newegg found that this approach streamlined their order picking process, saving their team a lot of time and preventing reporting errors.

Account Manager: Matthew Evans

Filed under: BarcodesInc,Case Studies

Automotive Quality Assurance Automated with help from BarcodesInc

Posted August 9, 2011

Cognex Checker industrial barcode scannersUGN Auto installs noise reduction headliners into cars of all makes and models. They use parts to help verify the correct components and where they need to be installed. With an automated system already in place to verify the correct colors, UGN wanted to make it even more efficient. Barcodes Inc recommended machine vision technology to make the process as simple as possible and helped UGN implement Cognex Checkers to take pictures of these components for fast and easy verification and quality assurance – speeding up the process, boosting efficiency, and enhancing productivity at UGN.

Account Manager: Patrick Martin

Filed under: BarcodesInc,Case Studies

BarcodesInc Helps Hitachi Manage Their Hard Drive Inventory

Posted August 9, 2011

Microscan Quadrus EZ industrial barcode scannersHitachi Global Storage originally called Barcodes Inc about purchasing barcode scanners to read datamatrix codes on their manufactured hard drives in order to track them. Barcodes Inc supplied them with Microscan Quadrus EZ CCD scanners and even helped them set up their new solution by remoting into Hitachi’s computer network and installing the scanners into their existing system for them. With the Microscan Quadrus EZ’s, Hitachi is now able to scan at the speeds they require and have increased both their productivity and efficiency while reducing manual errors they were experiencing in the past.

Sales Engineer: Elliott Van Fleet

Filed under: BarcodesInc,Case Studies

Tracking Assembly Line Assets with Industrial Barcode Scanners

Posted August 9, 2011

ADE Automatización Y Diseños, in Mexico, needed a ruggedized 2D scanner to track printed circuit board (PCB) components used for custom built electronics in their automated machine solutions. Barcodes Inc not only provided ADE with Datalogic Matrix scanners for their solution but also integrated the scanners into their current system for them. With a custom software suite, the scanners can now initiate and report data back to their host system. Barcodes Inc helped automate the automation experts.

Sales Engineer: Greg Hamilton

Filed under: BarcodesInc,Case Studies

BarcodesInc Helps Business Track Assets and Tools

Posted July 25, 2011

Overview

Industry:
Manufacturing

Application:
Custom software and process to manage tools and inventory throughout a large scale facility

Solution Provider:
Nick Bruett

Product Solution:

American Metal Recycling Services Inc (AMRS) combines mobile computers and custom software developed by BarcodesInc to maintain better control and accountability of their assets and tools.

Executive Summary

AMRS is a leading innovator in the material recycling market. As part of their business process, there are assets and tools used to refine, process, and reuse the materials they salvage. AMRS was in search of a solution that would improve management of these tools and assets. BarcodesInc successfully developed a software and hardware solution to address inefficiencies, lost product, wasted time inherent in their previous asset management tracking system.

The Business Challenge

AMRS was looking for a solution to track the whereabouts of all of their tools and machinery throughout a fifty acre campus with multiple buildings and outside storage locations. The solution would allow AMRS to locate items in a more efficient manner saving man hours, time, and money.

The success of the project was contingent on attaining AMRS’s 7 main objectives:

  • Track an unlimited number of assets
  • Accurately manage the check out and return process for tools, equipment and consumables
  • Monitor and schedule maintenance as required
  • Improve operating efficiencies
  • Maximize the use of the current assets and avoid overstock or duplication of tools, equipment and consumables
  • Recapture tooling costs by billing for usage

Solution

In response to AMRS’s needs, BarcodesInc developed a custom software solution which enabled AMRS to successfully complete all objectives. The Motorola MC9090 mobile computer was chosen as the device to deploy and implement the software application, chosen because of its ultra-rugged form factor and data capture and communication features.

For the project implementation process, AMRS applied barcode labels to all of their tools, work locations, and storage areas. Next, they created and implemented the following process for anyone using a piece of equipment. An engineer must have an MC9090 to use a piece of equipment. To use it, they must sign into the unit with their unique user name and password, scan the code of the equipment that they need into their register book or online, go to the location of the unit, scan the equipment in receive mode, and finally scan their location in drop mode once they have arrived to their manufacturing location.

This allowed them to manage and track all of their items in an effective manner, and added a new layer of accountability to their process.

Benefits

After a successful training, AMRS saw an ROI on the project within the first eight months of implementation due to the cost savings and efficiency improvements. They also enjoyed peace of mind through effective, easy-to-use monitoring, tracking and locating of their valuable assets.

The Future

The BarcodesInc solution has provided AMRS with an efficient working system. AMRS has referred BarcodesInc to their parent company that is evaluating the process and is looking at implementing this nationwide.

Filed under: BarcodesInc,Case Studies

BarcodesInc Streamlines Field Inspections and Maintenance

Posted July 25, 2011

Overview

Industry:
Agriculture

Application:
Combining Unitech mobile computers, custom software, and pre-printed labels to track traceability and safety with chemicals and tanks

Solution Provider:
Alyce Miller

Product Solution:

Growmark, an IL based regional agricultural cooperative, offers their clients a safe and effective way to track chemical tanks used in the field to refill sites by means of the HT630 and BarcodesInc customized software.

Executive Summary

Growmark has many clients who lease tanks to farmers to store and spread chemicals for their crops. The clients purchase the chemicals from Growmark and then sell them to their customers. However, Growmark had trouble tracking which chemicals go where and when maintenance needed to be conducted. A lack of cleaning and maintenance could result in the wrong chemicals being mixed, thus producing an unsafe reaction, which would then affect the yield of the crop.

The Business Challenge

Growmark needed a simple application to enable them to track their clients’ chemical tanks that they leased for storage in the crop fields. There were three issues at hand. The first issue was accurately recording the tank identification numbers that were painted on and were now unreadable due to wear and tear from the harsh environments. Secondly, recording the tank locations was a manual process and often done incorrectly. Finally, identifying which chemicals were in each tank at what time was also being conducted manually, but often led to human errors. Each of these issues led to safety concerns and inventory loss.

Solution

Growmark turned to BarcodesInc to replace the pen and paper data collection process that was resulting in too many human errors with the introduction of barcode labels, a mobile computer, and a customized BarcodesInc software application. Growmark was supplied with pre-printed black barcodes on high tack polyester labels with ultraviolet (UV) coating to survive harsh environments including chemicals and weather.

BarcodesInc then created a two-part custom software application that runs on a Unitech HT630 mobile computer to track the tanks as they are being checked in and out of each respective facility. Once the chemical tank was leased to the end-user, the software application on the mobile computer would prompt the user to enter the tank number, location, and type of chemical. This allowed Growmark to account for all of their tanks and have knowledge of what chemicals were residing in each tank in order to identify a maintenance and cleaning schedule for each respective container; thus eliminating any hazardous or safety concerns with the crops.

Benefits

By using the Unitech HT630 and BarcodesInc custom application, Growmark’s clients were able to adequately track the chemical purchases and locations of their tanks while minimizing human error and safety issues.

The Future

The BarcodesInc solution was deployed to Growmark’s customers around the world to enable them to track their customers’ leased chemical tanks.

Filed under: BarcodesInc,Case Studies

Payment Processing Made Simple with BarcodesInc

Posted July 25, 2011

Overview

Industry:
First Responder

Application:
Combining Honeywell Dolphin Mobile Computers and BarcodesInc Custom Software to eliminate errors and increase efficiency in check issuance systems

Solution Provider:
Daniel Mnookin

Product Solution:

Mobile Computer and Custom Software Solution solves internal check processing system problem.

Executive Summary

DST Output came to BarcodesInc in search of a hardware and software solution that would eliminate errors in their internal check processing system while improving efficiency. The company was interested in automating all of their manual forms and reports while using OCR scanning technology to input check numbers into their database.

The Business Challenge

DST Output prints, mails and electronically delivers bills, statements and other transactional documents for many of the largest financial services, communications, insurance, healthcare, and utilities companies in the world.

At their South Windsor, Connecticut location, internal check processing was being conducted manually. The checks were tracked and entered into various reports by hand. This inefficient process resulted in a loss of productivity, as well as a larger amount of human errors. The errors produced lost revenue and dissatisfied customers.

DST Output was in search of a quicker, more efficient solution to track their internal check processing while eliminating human error.

Solution

In an effort to both reduce error and increase efficiency by automating DST Output’s internal check processing system, BarcodesInc recommended a solution that included a combination of mobile computing and custom software.

The solution would create digital versions of DST Output’s forms and reports that would integrate directly with their internal databases. A mobile version of the software would operate on a mobile computer that could scan check numbers into the application, thus reducing the human error aspect of inputting the wrong numbers into a pen and paper format.

Since the checks incorporated OCR fonts, BarcodesInc recommended the Honeywell Dolphin 6500, which is capable of scanning OCR technology. The Dolphin 6500 was also a good option for DST Output due to their requirement for a larger screen size, which allowed for BarcodesInc to create a custom application that would reproduce the newly automated forms onto a mobile computer screen.

Benefits

After successful development of the custom software application and delivery of the Honeywell mobile computers, DST Output has begun rollout of their new fully automated check issuance system.

This new solution not only eliminates human error created when entering check numbers by hand, but also speeds up the check issuance process.

The Future

BarcodesInc continues to provide custom solutions that combine software applications with mobile hardware and help companies around the world reduce error while increasing efficiency – in the end saving companies both time and money.

Filed under: BarcodesInc,Case Studies

BarcodesInc Improves Library Asset Tracking

Posted July 25, 2011

Overview

Industry:
Library

Application:
Enabling on-demand mobile printing using ruggedized barcode scanners and firmware to communicate wirelessly

Solution Provider:
Michael Neubert

Product Solution:

The Brooklyn Public Library System Ensures Accurate Tracking of Library Assets with BarcodesInc’s Mobile Scan & Print System.

Executive Summary

The Brooklyn Public Library was looking for a way to maximize productivity by enabling librarians and staff to replace damaged labels on their books. The BarcodesInc solution takes the task – normally handled by a desktop PC, monitor, and a full-sized desktop printer on a cumbersome cart – and pares it down to a lightweight barcode scanner and hip-mounted mobile printer. BarcodesInc installs customized and pre-programmed version of their Scan and Print firmware to ensure the barcode scanner and mobile printer are communicating.

The Business Challenge

The library had been looking for an efficient approach to keep their stacks up-to-date and in good order. Due to wear and tear, the barcode labels on books wear over time; making it difficult to track the books in real-time without having to reproduce stickers. The Brooklyn Public Library turned to a cart-style solution that included a desktop printer, connected to a battery placed on a wheeled computer cart. The librarians would then maneuver the loaded cart down the aisle, scan a barcode and replace the sticker via the desktop printer.

The Brooklyn Public Library soon learned that their cart solution resulted in a physically heavier load for the staff to carry and a loss of productivity from the amount of time it took to replace all barcode labels. They decided to invest in a lighter and quicker solution using the newest wireless technology. In this case, using a software-ready mobile computer would’ve been too cost prohibitive. Therefore, they turned to BarcodesInc for help.

Solution

Taking into consideration the current systems the library had in place, BarcodesInc provided an all-in-one package that would supplant the current bulky setup. The older technology simply could not be applied to newer hardware in an effective way. BarcodesInc recommended the new line of Zebra P4T mobile printers, which incorporates mobile ruggedness and functionality, and rugged synthetic thermal transfer labels which can withstand the periodic handling of the staff or the daily abuse of the borrower. BarcodesInc combined that printer with the Motorola LS4278 Bluetooth barcode scanner, which offers advanced programming features onboard that would make pre-configuration easy. BarcodesInc uploaded the scan and print firmware necessary to pair the devices in order to work together in a wireless environment.

BarcodesInc designed a solution to merge the capabilities of Motorola barcode scanners and Zebra mobile printers to create a lightweight, simplistic, and time-efficient way of replacing barcode stickers on library books.

Benefits

After customizing and pre-configuring the hardware to the library’s standards, BarcodesInc deployed the solution to their location.

The new solution allows the Brooklyn Public Library staff to pick up a pre-configured Zebra printer and Motorola scanner, walk down aisles with a lighter load, and reprint damaged labels while significantly cutting down on time and hassle over previous solutions.

The Future

The BarcodesInc solution was exactly what the Brooklyn Public Library had hoped for. It was so well-received that multiple scan and print kits have already been deployed to over twenty public libraries.

Filed under: BarcodesInc,Case Studies

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