NETGEAR PMB0312-10000S Data Networking

Part Number: PMB0312-10000S
Model: Parts
$143.52
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Product Highlights

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Service Main Type
Technical
Service Sub Type
Electronic and Physical
Service Description
24x7xNext Business Day
Service Details
24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issuesExpress hardware replacement for arrival within next business day (NBD)This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issueEscalation management with Plan of Action (POA)Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releasesSoftware Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements

Product Description:

  Netgear ProSUPPORT OnCall 24x7 Tech Support - 1 Year - Service - 24 x 7 Next Business Day - Technical - Electronic and Physical
Service Information
Service Main Type:
Technical
Service Sub Type:
Electronic and Physical
Service Description:
24x7xNext Business Day
Service Details:
  • 24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year
  • 24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issues
  • Express hardware replacement for arrival within next business day (NBD)
  • This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue
  • Escalation management with Plan of Action (POA)
  • Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases
  • Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements
Provided Support:
  • Phone Support
  • Remote Diagnosis
  • E-mail Notification
  • Replacement
  • Email Support
  • Software Update
Service Availability:
  • 24 x 7 Phone Support
  • 24 x 7 Remote Diagnostic
Service Response Time:
Next Business Day - Replacement
Service Duration:
1 Year
Product Supported:

Netgear Category 2

Item Numbers
GTIN: 0606449082159
UPC: 606449082159
EAN: 0606449082159
UNSPSC: 81111805, 81111812

Frequently Asked Questions

The NETGEAR PMB0312-10000S is a data networking device designed to support wireless connectivity and network management. It functions as a wireless controller and router solution, making it suitable for organizations that need centralized network management and reliable wireless coverage across their facilities.

Yes, the NETGEAR PMB0312-10000S comes with Netgear ProSUPPORT OnCall 24x7 technical support for one year. This service provides next business day response for technical issues, ensuring your network infrastructure receives prompt assistance whenever you need it.

ProSUPPORT OnCall 24x7 offers both electronic and physical technical support available around the clock. The service is designed to address technical issues on a next business day basis, helping minimize downtime for your data networking infrastructure.

Yes, the NETGEAR PMB0312-10000S is categorized as both a wireless controller and wireless router, allowing it to serve dual functions in your network architecture. This makes it a versatile solution for organizations requiring integrated wireless management and routing capabilities.

The ProSUPPORT OnCall 24x7 technical support service is included for one year from the time of purchase. After the initial year, you can contact us today to learn about renewal options and extended support plans available from Barcodes Inc.

We offer the NETGEAR PMB0312-10000S complete with ProSUPPORT OnCall 24x7 technical support. Visit barcodesinc.com or contact us today to place your order and ensure your data networking infrastructure is backed by reliable support and service.

The NETGEAR PMB0312-10000S Data Networking is also known as DHD-PMB031210000S
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NETGEAR PMB0312-10000S Data Networking

NETGEAR PMB0312-10000S Data Networking

$143.52