24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year
24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issues
Express hardware replacement for arrival within next business day (NBD)
This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue
Escalation management with Plan of Action (POA)
Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases
Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements
What is the NETGEAR PMB0312-10000S and what does it do?
The NETGEAR PMB0312-10000S is a data networking device designed to support wireless connectivity and network management. It functions as a wireless controller and router solution, making it suitable for organizations that need centralized network management and reliable wireless coverage across their facilities.
Is 24/7 technical support included with this product?
Yes, the NETGEAR PMB0312-10000S comes with Netgear ProSUPPORT OnCall 24x7 technical support for one year. This service provides next business day response for technical issues, ensuring your network infrastructure receives prompt assistance whenever you need it.
What type of support does ProSUPPORT OnCall provide?
ProSUPPORT OnCall 24x7 offers both electronic and physical technical support available around the clock. The service is designed to address technical issues on a next business day basis, helping minimize downtime for your data networking infrastructure.
Can this device be used as both a wireless router and controller?
Yes, the NETGEAR PMB0312-10000S is categorized as both a wireless controller and wireless router, allowing it to serve dual functions in your network architecture. This makes it a versatile solution for organizations requiring integrated wireless management and routing capabilities.
How long is the ProSUPPORT OnCall service valid?
The ProSUPPORT OnCall 24x7 technical support service is included for one year from the time of purchase. After the initial year, you can contact us today to learn about renewal options and extended support plans available from Barcodes Inc.
Where can I purchase the NETGEAR PMB0312-10000S with support services?
We offer the NETGEAR PMB0312-10000S complete with ProSUPPORT OnCall 24x7 technical support. Visit barcodesinc.com or contact us today to place your order and ensure your data networking infrastructure is backed by reliable support and service.
The NETGEAR PMB0312-10000S Data Networking is also known as
DHD-PMB031210000S