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Motorola SWS-EMHW-1000-30 Service Contract

Motorola Service Contracts - 3 year - Software Support for all MCD terminals, Px60, Px70, CA50, MT20xx and the MK series. Incl.phone support & software maintenance. Price per device, qty 251-1000. Not for wireless infrastructure, other scanners, or other software products.

General Information

  • Product Type: Service
  • Brand Name: Motorola
  • Manufacturer: Motorola, Inc
  • Service Name: Enterprise Mobility Software Support

Service Information

  • Service Main Type: Technical
  • Service Sub Type: Electronic
  • Product Supported: Motorola MC9500-K Wireless Barcode Scanner
  • Service Availability: 24 x 7
  • Service Description: 24x7
  • Service Details:
    • Access to software releases:
    • The most cost-effective means to keep your enterprise mobility products updated
    • Around-the-clock support availability 24x7x365
    • Provides the support you need, when you need it with full access to technical support resources by telephone or e-mail
    • Priority call handling with defined escalation process:
    • Ensures timely resolution of issues to help keep your enterprise mobility products trouble-free and operating at peak performance
    • Convenient software downloads from password protected support site:
    • Provides around-the-clock access to software releases
    • Unlimited number of support cases per month:
    • Lowers total cost of ownership unlimited number of support calls and cases at a pre-defined annual cost
    • Easy access to online, self-service web portal:
    • Puts essential support tools and resources right at your fingertips
    • Includes Comprehensive Coverage at no additional charge
    • Access to software releases:
    • The most cost-effective means to keep your enterprise mobility products updated
    • Around-the-clock support availability 24x7x365
    • Provides the support you need, when you need it with full access to technical support resources by telephone or e-mail
    • Priority call handling with defined escalation process:
    • Ensures timely resolution of issues to help keep your enterprise mobility products trouble-free and operating at peak performance
    • Convenient software downloads from password protected support site:
    • Provides around-the-clock access to software releases
    • Unlimited number of support cases per month:
    • Lowers total cost of ownership unlimited number of support calls and cases at a pre-defined annual cost
    • Easy access to online, self-service web portal:
    • Puts essential support tools and resources right at your fingertips
    • Includes Comprehensive Coverage at no additional charge
  • Service Duration: 3 Year
  • Provided Support:
    • Phone Support
    • Email Support
    • Software Support

Full specifications (PDF)

 

The Motorola SWS-EMHW-1000-30 is also known as SYM-SWSEMHW100030 or SWSEMHW100030 .