Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Labor
Service Details:
- Service from the Start with Comprehensive Coverage is a multi-year service program that must be purchased within 30 days of the product purchase
- Manufacturer defects only
- Covers normal wear and use
- Covers accidental breakage
- Multi-year from 3 to 5 year coverage
- Telephone support with defined response time and escalation path (from time of initial call to escalation to next tier)
- Application loading and configuration management
Provided Support:
- Phone Support
- Escalation Support
- Repair
Service Response Time:
3 Day - Repair
Service Duration:
3 Year
Product Supported:
Zebra MC9190G Handheld Computer