Frequently Asked Questions
What barcode types can the Socket Mobile CX3556-2185 DuraScan D800 scan?
The DuraScan D800 is designed to scan 1D linear barcodes, including damaged or poor-quality barcodes. It features a linear imager technology that enables reliable scanning of barcodes printed on labels or displayed on screens, making it ideal for retail point of sale, inventory management, and field service applications.
What is included in the SATO HC-WS2302-WB2X1B Healthcare Kit?
The WS2 Healthcare Kit includes the WS212DT 305 DPI printer, adhesive wristbands, and barcode labels—everything you need to begin printing patient identification and specimen tracking labels immediately. This comprehensive package is designed specifically for healthcare environments where wristband labeling is critical for patient safety and workflow efficiency.
What barcode types does the Socket Mobile CX3558-2187 read?
The Socket Mobile CX3558-2187 reads all popular 2D and 1D barcodes, DOT Code, OCR, and MRZ/passports. This makes it versatile for travel industry, retail point of sale, inventory management, and field service applications where you need to scan both product barcodes and travel documents with a single device.
How does the SATO WS2 printer compare in size to other healthcare label printers?
The SATO WS2 delivers a compact profile that is up to 25% smaller than competitor models, making it ideal for healthcare facilities with limited workspace or multiple operational locations. This smaller footprint allows you to position the printer in patient rooms, nursing stations, or laboratory areas without sacrificing performance or print quality.
How far does the Bluetooth wireless connection reach on this scanner?
The CX3558-2187 features Bluetooth wireless connectivity with a range up to 330 feet (100 meters), depending on your environment. This extended range allows warehouse managers and logistics teams to operate the scanner from a distance while maintaining a stable connection to their mobile devices or host computers.
How far can the DuraScan D800 scan barcodes?
The DuraScan D800 has a scan distance of up to 24.02 inches, allowing users to capture barcode data from labels and screens at a practical working distance. The exact scanning range depends on symbol size, symbology, label media, and scan angle.
Is the SATO WS2 printer suitable for frequent disinfection in healthcare settings?
Yes, the WS2 features a disinfectant-ready, anti-microbial casing specifically engineered to withstand frequent exposure to recommended cleaning solutions. This design minimizes the risk of spreading infectious diseases and meets the rigorous hygiene standards required in hospitals, clinics, and other healthcare facilities.
Can I scan barcodes displayed on screens, or only printed labels?
Yes, the Socket Mobile CX3558-2187 can scan barcodes printed on labels or displayed on screens. This capability is especially useful for mobile business applications, retail transactions, and sales order entry where you may encounter both physical and digital barcode presentations.
Is the Socket Mobile DuraScan D800 compatible with iPhones, iPads, and Android devices?
Yes, the DuraScan D800 connects via Bluetooth wireless technology and is compatible with iPhone, iPad, and Android mobile devices. It uses Class 2 Bluetooth version 2.1 + EDR with a range of up to 10 meters, and supports multiple Bluetooth profiles including HID (Human Interface Device), SPP (Serial Port Profile), and MFi-SPP for broad device compatibility.
How durable is the DuraScan D800 for warehouse and field use?
The DuraScan D800 is built for durability with external rubberized material that increases drop protection and antimicrobial additives for protection against harmful microbes. It operates in ambient temperatures from 32°F to 122°F and maintains an IP40 sealing rating, making it suitable for demanding warehouse and field service environments.
Is the CX3558-2187 designed to work with smartphones and tablets?
Yes, the CX3558-2187 is designed for mobility and attaches to smartphones and tablets, enabling one-handed operation. It slips neatly into your pocket and fits comfortably in the palm of your hand when attached to a mobile device, making it ideal for field service and mobile inventory management.
What print resolution does the SATO WS2302 printer offer?
The WS212DT printer included in this kit operates at 305 DPI (dots per inch), delivering crisp, clear barcode and text output suitable for wristband labels, specimen identification, and other healthcare labeling applications. This resolution ensures reliable barcode scanning and easy readability of patient information.
How long does the battery last on a single charge?
The DuraScan D800 features a lithium ion rechargeable battery with a 4-hour charge time and can last up to two shifts of active use. Battery life varies depending on ambient temperature, ambient light, and battery age, with standby time of up to 25 hours and active scanning capability of approximately 34,000 scans within 3 hours.
What are the primary use cases for the SATO WS2 Healthcare Kit?
This kit is designed for patient wristband labeling, specimen tracking, medication identification, and other critical healthcare labeling tasks where durability and hygiene are paramount. The included adhesive wristbands and labels make it an all-in-one solution for hospitals, urgent care centers, laboratories, and surgical facilities.
What protection does this scanner have against drops and damage?
The CX3558-2187 features external rubberized material that increases drop protection, making it durable for warehouse and field environments. It is designed for lasting performance up to two shifts, helping ensure reliability throughout your operational day.
What software and integration options are available for the DuraScan D800?
Socket Mobile's Capture SDK enables easy integration of the DuraScan D800 into your applications for fast, efficient, and reliable data transfer over Bluetooth wireless technology. The scanner comes with a 1-year warranty and developer support is available to help optimize integration with your existing business systems.
Can the SATO WS2 printer be used in multiple locations within a healthcare facility?
Yes, the compact 25% smaller design of the WS2 makes it portable and convenient for deployment across various operation locations within your workspace, from patient wards to administrative areas. This flexibility allows healthcare facilities to standardize on a single printer model while maintaining operational efficiency across multiple departments.
What software is included with the Socket Mobile CX3558-2187?
The scanner includes Socket Mobile's Capture SDK for easy integration into your applications, enabling fast and efficient data transfer over Bluetooth wireless technology. This developer-friendly approach allows you to improve business productivity by integrating barcode scanning directly into your existing warehouse management or logistics systems.
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