- Self Service Support
- E-learning
- License Chat
- Knowledge Base Access
- User Forum
- Access to New Device Driver Packs
- Access to New Product Versions
- Reseller Access to Customer Dashboard
- 100% Trade-in Credit When Upgrading
- Push Notifications and Smart Connect
- Email Support
- Phone Support
- Case Management Tool
- Committed Response Times
- Live Chat
- Dedicated Account Manager
Milestone MCPE-Y1STD Service Contract
Milestone Parts Accessory Model Overview
Milestone Care Elite
Milestone Care Elite is a customizable service package that requires minimal system interruption and is designed for mission-critical installations. With a dedicated Milestone Technical Account Manager who knows everything about your system, you get personalized and prioritized support with the comfort of knowing that any potential technical issues will be resolved within the agreed service-level objectives.