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Juniper SVC-ND-CTP2008

 
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Juniper J-Care - ND SUPPORT CTP2008
Troubleshooting and operational assistance.

Juniper J-Care keeps the network running reliably providing you a level of protection across your network investment by combining service automation, traditional 24x7 support, E-Support, and E-Learning.

General Information

Service Information

  • Service Main Type: Maintenance
  • Service Sub Type: Electronic and Physical
  • Service Response Time: (Next Business Day) - Hardware Replacement
  • Product Supported:
    • CTP2008
    • CTP2008
  • Service Availability:
    • 12 x 5 Replacement
    • 24 x 7 Technical Support
  • Service Description: 12x5
  • Service Details:
    • This annual contract provides customers with 12X5 next business day parts delivery, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. ND support is subject to availability in some countries in the EMEA, APAC and LATAM region and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service. (Where Next Day Delivery in not available, service will be Next Day SHIPMENT.)
    • This annual contract provides customers with 12X5 next business day parts delivery, 24X7 technical support, software updates and upgrades, and access to Customer Support Center Web services. ND support is subject to availability in some countries in the EMEA, APAC and LATAM region and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service. (Where Next Day Delivery in not available, service will be Next Day SHIPMENT.)
  • Service Duration: 1 Year
  • Service Location: On-site
  • Provided Support:
    • Technical Support
    • New Releases Update
    • Web Knowledge Base Access

Full specifications (PDF)

 

Customer Review Summary

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The Juniper SVC-ND-CTP2008 is also known as JUN-SVCNDCTP2008 or SVCNDCTP2008 .