Service Main Type:
Technical
Service Description:
24x7x30 Minute
Provided Support:
- Phone Support
- Emergency Telephone Support
- Email Support
- New Releases Update
- Web Knowledge Base Access
- Web Support
- Remote Monitoring
- Online Access to Product Updates
- Online Access to Product Upgrades
- Online Knowledge Base/Documentations/Forums
Service Response Time:
30 Minute - Emergency phone consulting
Service Location:
On-site
Service Duration:
4 Year / 24 Incident
Product Supported:
- Software Title:VMware Workspace ONE Assist - Managed Hosting
- Installation Type:Hosted
- Hosted Service Type:SaaS
- License Type:Upgrade Subscription
- License Quantity:1 user
- License Pricing:Academic
- Licensing Program:VMware Subscription Purchasing Program (SPP)
- Licensing Details:Monthly fee
- Upgrade from:Basic Support