Service Name: Medallion Silver Replacement Service
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Response Time: (Next Business Day)
Product Supported: 852-904-001 CK3x Battery Charger, 4 Position
Service Description: Next Business Day
Intermec's Medallion Overnight Exchange Plan "Silver Replacement" provides a customer-owned ready-to-run spare overnight, to take the place of a failed device. The Silver Replacement plan provides for the return of the failed unit to factory operation specifications within a five-business-day turnaround schede, ready to serve as the next replacement, when necessary. The Intermec Silver Replacement version of our Medallion Service Contract plans ensure that critical data collection devices are dispatched, on demand (as long as the request is received before 3 PM local time), free of charge, then repaired, tested and returned to the replacement spares pool. Each replacement unit is shipped in reusable/returnable packaging to facilitate the return of the defective unit to the Intermec Repair Depot for any needed repairs. Intermec repairs are warranted for 90 days, and performed to exacting factory standards, using Intermec authorized parts and procedures.