HP UM204E Service Contract

Part Number: UM204E
Model: Parts
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$901.00
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Product Highlights

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Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Description
24x7x6 Hour
Service Details
Remote problem diagnosis and supportOnsite hardware supportChoice of call-to-repair time commitmentParts and Materials includedEnhanced parts inventory management24x7 coverage windowWork to completionEscalation managementAccess to electronic support information and services

Product Description:

  HP Care Pack Call-to-Repair Hardware Support - 5 Year - Service - 24 x 7 x 6 Hour - On-site - Maintenance - Electronic and Physical
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HP UM204E Service Contract
HP UM204E Service Contract
HP UM204E Service Contract HP UM204E Service Contract

HP Parts Accessory Model Overview

Products and parts from HP.
HP UM204E Service Contract Overview

HP Hardware Support Onsite Call-to-Repair Service provides an IT manager access to a team of HP support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified time frame from the initial service request.

Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Description:
24x7x6 Hour
Service Details:
  • Remote problem diagnosis and support
  • Onsite hardware support
  • Choice of call-to-repair time commitment
  • Parts and Materials included
  • Enhanced parts inventory management
  • 24x7 coverage window
  • Work to completion
  • Escalation management
  • Access to electronic support information and services
Provided Support:
  • Phone Support
  • Repair
  • Parts Replacement
  • Remote Diagnosis
  • Troubleshooting
Service Availability:
24 x 7 Phone Support
Service Response Time:
6 Hour - Repair
Service Location:
On-site
Service Duration:
5 Year
Product Supported:

HP ap5000 All-in-One Point of Sale System:

  • BM850AW
  • BM851AW
  • BM917AW
  • BM918AW

HP rp3000 Point of Sale System:

  • VA230PA
  • VA231PA
  • VA232PA
  • VD370PA
  • VD371PA
  • VD372PA

HP rp5700 Point of Sale System:

  • FN887PA
  • FP115PA
  • FP116PA
  • FP117PA
  • VA240PA
  • VA241PA
  • VD364PA
  • VD365PA
  • VD366PA
  • VD367PA
  • VD368PA
  • VD369PA
Item Numbers
UNSPSC: 81111805
The HP UM204E Service Contract is also known as UM204E
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HP UM204E Service Contract

HP UM204E Service Contract

$901.00