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HP UM203E Service Contract

HP - HP Care Pack Call-to-Repair Hardware Support - 4 Year - Service - 24 x 7 x 6 Hour - On-site - Maintenance - Electronic and Physical
  • Protects your investment and adds value with increased reliability
  • Phone Support service included to resolve your problems
  • Get valuable support at your doorstep without traveling one bit
  • Electronic and Physical service sub type for better reliability and ensure maximum productivity
  • 24 x 7 Phone Support service availability to better accommodate your requirements and scheduling
  • 6 Hour - Repair service response time for timely completion with increased dependability
  • 4 Year service duration to ensure maximum efficiency and precise results
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$700.00
In Stock
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  • Hardware Helpdesk Support
  • RMA Repair Facilitation
  • OEM Service Contract Management
  • Premium Phone & Email Support
  • Billed annually per device

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HP UM203E Service Contract Overview

HP Hardware Support Onsite Call-to-Repair Service provides an IT manager access to a team of HP support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified time frame from the initial service request.

Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Description:
24x7x6 Hour
Service Details:
  • Remote problem diagnosis and support
  • Onsite hardware support
  • Choice of call-to-repair time commitment
  • Parts and Materials included
  • Enhanced parts inventory management
  • 24x7 coverage window
  • Work to completion
  • Escalation management
  • Access to electronic support information and services
Provided Support:
  • Phone Support
  • Repair
  • Parts Replacement
  • Remote Diagnosis
  • Troubleshooting
Service Availability:
24 x 7 Phone Support
Service Response Time:
6 Hour - Repair
Service Location:
On-site
Service Duration:
4 Year
Product Supported:

HP ap5000 All-in-One Point of Sale System:

  • BM850AW
  • BM851AW
  • BM917AW
  • BM918AW

HP rp3000 Point of Sale System:

  • VA230PA
  • VA231PA
  • VA232PA
  • VD370PA
  • VD371PA
  • VD372PA

HP rp5700 Point of Sale System:

  • FN887PA
  • FP115PA
  • FP116PA
  • FP117PA
  • VA240PA
  • VA241PA
  • VD364PA
  • VD365PA
  • VD366PA
  • VD367PA
  • VD368PA
  • VD369PA
Item Numbers
UNSPSC: 81111805
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The HP UM203E Service Contract is also known as UM203E