Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Description:
24x7x6 Hour
Service Details:
- Remote problem diagnosis and support
- Onsite hardware support
- Choice of call-to-repair time commitment
- Parts and Materials included
- Enhanced parts inventory management
- 24x7 coverage window
- Work to completion
- Escalation management
- Access to electronic support information and services
Provided Support:
- Phone Support
- Repair
- Parts Replacement
- Remote Diagnosis
- Troubleshooting
Service Availability:
24 x 7 Phone Support
Service Response Time:
6 Hour - Repair
Service Location:
On-site
Service Duration:
4 Year
Product Supported:
HP ap5000 All-in-One Point of Sale System:
- BM850AW
- BM851AW
- BM917AW
- BM918AW
HP rp3000 Point of Sale System:
- VA230PA
- VA231PA
- VA232PA
- VD370PA
- VD371PA
- VD372PA
HP rp5700 Point of Sale System:
- FN887PA
- FP115PA
- FP116PA
- FP117PA
- VA240PA
- VA241PA
- VD364PA
- VD365PA
- VD366PA
- VD367PA
- VD368PA
- VD369PA