Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Description:
9x5
Service Details:
Remote Problem Diagnosis and Support:
- Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution
Parts and Materials:
- Includes all labor and HP-supported parts required to return your covered hardware in operating condition, or replacement of the device if it cannot be repaired
Coverage Window:
- Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested
Provided Support:
Remote Diagnosis
Service Availability:
9 x 5
Service Response Time:
Next Business Day
Service Location:
On-site
Service Duration:
5 Year
Product Supported:
HP Notebook
