HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.
Repair center services:For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.
Pick-up by HP:An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.
Return shipment:An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation and usually takes between 3 and 7 days. You may request accelerated delivery for the actual additional cost of the shipment.
Standard business hours coverage:Service is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.
Accidental Damage Protection:HP Accidental Damage Protection helps you avoid out-of-pocket repair or replacement costs caused by accidents that may occur during normal operation of your mobile computing products.
- Phone Support
- Pick-up & Return
- Configuration
- HP 2133 Mini-Note PC
- HP 530 Notebook PC
- HP 550 Notebook PC
- HP Compaq 2230s Notebook PC
- HP Compaq 6715s Notebook PC
- HP Compaq 6720s Notebook PC
- HP Compaq 6720t Mobile Thin Client
- HP Compaq 6730s Notebook PC
- HP Compaq 6735s Notebook PC
- HP Compaq 6820s Notebook PC
- HP Compaq 6830s Notebook PC
- HP Mini 2140 Notebook PC
