Remote problem diagnosis and support:
HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.
Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.
Pick-up by HP:
An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.
Return shipment:
An HP-authorized courier returns the repaired or replaced equipment to your location. turn around time for this service will be between 5 and 6 business days.
Standard business hours coverage:
Service is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.
- Phone Support
- Pick-up & Return
- Configuration
HP Business Notebook PC:
- nc6xxx
- nx7xxx Series
- nx9xxx Series
- hp5xx Series
- nc6120 Series
- nc6320 Series
- nc8xxx Series
- nx6xxx Series
- nx8xxx Series
- nx90xx Series
- nx5xxx Series
- nx91xx Series
