Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labor
Service Description:
9x5xBusiness Day
Service Details:
- Remote problem diagnosis and support - Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.
- Parts and materials - Includes all labour and HP-supported parts required to return your covered hardware in operating condition, or replacement of the device if it cannot be repaired.
- Coverage window - Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested
Provided Support:
- Parts Replacement
- Phone Support
- Remote Diagnosis
- Repair
- Accidental Damage Protection
Service Response Time:
Next Business Day
Service Location:
On-site
Service Duration:
4 Year
Product Supported:
HP Notebook
