Instant-dry Photo Paper features microporous coating that allows prints to dry instantly for immediate lamination. Compatibility with HP dye, UV ink and fade-resistant HP pigment inks deliver excellent versatility across a broad range of photo and display-graphics applications. Photo paper is designed specifically for use with the large-format HP Designjet 5500/5000 Printer series and Designjet Z2100/3100 Photo Printer.
Shelf life: 2 years, unopened in original packaging
Lightfastness (indoor) dye ink: 3.9 years (under glass)
Compatibility:
HP:
Designjet:
5000 series
5500 series
Z2100
Z3100
Recycled:
No
Assembly Required:
No
Country of Origin:
Germany
Warranty
Limited Warranty:
1 Year
Additional Warranty Information:
HP warrants to you, the end user customer, that HP large format printing materials are free from defects in materials and workmanship. If HP receives notice of such defects during the warranty period (up to one year from date of purchase), HP will, at its option, either replace products which prove to be defective with the same or comparable product at HP’s option or HP may elect to refund your purchase price. Proof of purchase required. Customers should retain a copy of the purchase order (PO). When submitting a claim, attach a copy of the PO including the name of the company the printing material was purchased from, the purchase date, and the PO number. To obtain warranty service, please contact HP customer support. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANT IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY ANY MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
What media types and sizes does the HP Q7993A support?
The HP Q7993A supports a wide range of media types including plain paper, glossy paper, labels, letterhead, envelopes, preprinted stock, and cardstock. Supported sizes range from 3 x 5 inches up to 8.5 x 14 inches, with custom sizes available depending on the tray configuration. This versatility makes it suitable for diverse printing needs in warehouse and logistics environments.
Is the HP Q7993A compatible with Windows and Mac operating systems?
Yes, the HP Q7993A is compatible with multiple operating systems including Windows Client OS (32/64 bit versions from Win7 through Win10), macOS Sierra v10.12, macOS High Sierra v10.13, macOS Mojave v10.14, iOS, and Android. HP provides PCL6 printer drivers and discrete driver support to ensure seamless integration across your IT infrastructure.
What warranty and support options are available for the HP Q7993A?
The HP Q7993A includes a one-year, next-business day, onsite warranty as standard. Additional warranty and support options vary by product, country, and local legal requirements. Visit hp.com/support to learn about HP's full range of award-winning service and support options available in your region.
What is the maximum media weight the HP Q7993A can handle?
The HP Q7993A supports media weights up to 90 lb for plain paper in Trays 2, 3, and with the automatic two-sided printing unit, and up to 58 lb for glossy media in most configurations. Optional Tray 4 also supports up to 90 lb plain paper and 58 lb glossy media, providing flexibility for heavy-duty label and cardstock printing applications.
Does the HP Q7993A include software solutions in the box?
No software solutions are included in the box with the HP Q7993A. However, HP provides software available for download at hp.com and 123.hp.com/laserjet, including printer drivers, HP Connected software, and device experience tools. This approach allows you to download only the drivers and utilities relevant to your specific setup.
What are the physical dimensions and weight of the HP Q7993A?
The HP Q7993A measures 416 x 472 x 400 mm (width x depth x height) and weighs approximately 23.3 to 23.4 kg depending on configuration. These compact dimensions make it suitable for placement in warehouse offices and logistics centers without consuming excessive space.
