Honeywell SVC6500-SMS3 Service Contract
Honeywell Dolphin 6500 Service Contract Model Overview
Full Comprehensive Program
For Best-In-Class ServiceAccidents happen — even under the best operating conditions. And in tough working environments like the warehouse or out in the field, even your rugged devices take a beating every day.With the Full Comprehensive Program, you get our highest level of protection for critical data-collection and mobile-computing devices, helping you protect your investments and avoid costly operational downtime.Service Overview• Comprehensive coverage up to and including device replacement that covers accidental damage, wear and tear, damaged accessories, product defects, failures, and any other damage sustained when the device is used as intended in the work environment. (Coverage for eligible accessories includes damaged styluses, battery door covers, screen protectors, and hand straps or clips when included with equipment for service.)• Locked-in pricing for coverage with the option of a three- or five-year service agreement. Note: Full Comprehensive coverage must be purchased within 30 days of hardware purchase.• Telephone-based technical support.• Committed turnaround times for repairs.• Access to the Honeywell Scanning & Mobility online Technical Support Portal for the latest product and application support information.• Convenient Online Return Authorization Requests with 24/7 access to online service history reports.• Depot services include free preventive maintenance, installation of the latest engineering updates and re-loading of the current factory software (or your preferred version).Full Comprehensive support is available on Honeywell branded hardware products as defined for eligibility in the Honeywell Scanning & Mobility Price Book.Honeywell product experts will complete depot services for the Honeywell repair service of your choice.
Frequently Asked Questions
What operating systems does the Bixolon SRP-Q300II support?
The SRP-Q300II is compatible with all major operating systems including Android, iOS, and Windows. This broad compatibility makes it ideal for mPOS environments where you need to support multiple device types and platforms.
What connectivity options are available on the SRP-Q300II?
The SRP-Q300II comes standard with 3 USB Type-A host ports, 1 USB Type-B port, 1 USB Type-C with power delivery (up to 18W for charging mobile devices), and Ethernet. Optional configurations add either WLAN or Bluetooth connectivity to meet your specific deployment needs.
How fast does the Bixolon SRP-Q300II print?
The SRP-Q300II prints at up to 250 mm/sec with a 203 dpi resolution, delivering fast receipt output for busy retail and hospitality environments. This speed combined with the built-in auto cutter makes it efficient for high-volume mPOS applications.
Can the SRP-Q300II charge mobile devices?
Yes, the SRP-Q300II features USB Type-C power delivery that can charge mobile devices with up to 18W of power. This integrated charging capability eliminates the need for separate power adapters in your mPOS setup.
What paper sizes does the SRP-Q300II accept?
The SRP-Q300II supports standard 80 mm media width with an optional 58 mm configuration available. Media roll diameter can be up to 81 mm with a thickness range of 0.05 to 0.08 mm, accommodating most receipt paper types available from us.
How is the SRP-Q300II configured for different networks?
The SRP-Q300II offers easy Bluetooth pairing, Wi-Fi configuration, and printer configuration via NFC, making deployment and reconfiguration straightforward without requiring technical expertise. These wireless setup methods are ideal for retail environments where you need quick device pairing and management.