With Honeywell Repair Services, it’s easy to get the level of repair coverage and protection that makes the most sense for your business. Honeywell repair service programs not only protect your device investment, but also provide predictable repair costs for the duration of your agreement. In addition to repairs, with every depot service we also provide required preventative maintenance, install the latest engineering updates and re-load the most up-to-date factory software.You can take advantage of multiple services programs, including either the Full Comprehensive Program or the Limited Comprehensive Program, based on the product category and product type (general duty, rugged or specialty) of your devices. Or you may prefer the Wear & Tear Program for your Honeywell devices. With each program, you also get comprehensive telephone support and access to the Honeywell Scanning & Mobility online Technical Support Portal for product information. Ensure business continuity, workflow performance and protection of your technology investments with Honeywell Repair Services — now available in over 70 countries with global pricing and global standards of quality.
Full Comprehensive Program
For Best-In-Class ServiceAccidents happen — even under the best operating conditions. And in tough working environments like the warehouse or out in the field, even your rugged devices take a beating every day.With the Full Comprehensive Program, you get our highest level of protection for critical data-collection and mobile-computing devices, helping you protect your investments and avoid costly operational downtime.Service Overview• Comprehensive coverage up to and including device replacement that covers accidental damage, wear and tear, damaged accessories, product defects, failures, and any other damage sustained when the device is used as intended in the work environment. (Coverage for eligible accessories includes damaged styluses, battery door covers, screen protectors, and hand straps or clips when included with equipment for service.)• Locked-in pricing for coverage with the option of a three- or five-year service agreement. Note: Full Comprehensive coverage must be purchased within 30 days of hardware purchase.• Telephone-based technical support.• Committed turnaround times for repairs.• Access to the Honeywell Scanning & Mobility online Technical Support Portal for the latest product and application support information.• Convenient Online Return Authorization Requests with 24/7 access to online service history reports.• Depot services include free preventive maintenance, installation of the latest engineering updates and re-loading of the current factory software (or your preferred version).Full Comprehensive support is available on Honeywell branded hardware products as defined for eligibility in the Honeywell Scanning & Mobility Price Book.Honeywell product experts will complete depot services for the Honeywell repair service of your choice.
Full specifications (PDF)