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Frequently Asked Questions
What coverage does the Cisco CON-SNT-AIRCT855 service contract provide?
The Cisco CON-SNT-AIRCT855 is a 1-year US service contract offering 8x5 next business day (NBD) support for the Cisco 8500 Series Wireless Controller supporting up to 500 access points. This contract ensures your wireless infrastructure receives timely technical support during standard business hours with parts replacement available the next business day when needed.
What are the port specifications for the Cisco WS-C3560G-48PSS-RF switch?
The Cisco WS-C3560G-48PSS-RF features 48 10/100/1000 Mbps Ethernet ports with integrated IEEE 802.3af Power over Ethernet (PoE) capability, plus 4 SFP-based fiber uplink ports for high-speed connectivity. This configuration makes it ideal for medium-density access networks requiring both copper and fiber connectivity options. We offer this switch with full technical support available from our team.
Is the Cisco CON-SNT-AIRCT855 compatible with my Cisco 8500 Series controller?
Yes, the CON-SNT-AIRCT855 is specifically designed for the Cisco 8500 Series Wireless Controller and covers deployments with up to 500 access points. We offer this service contract to ensure your enterprise wireless network infrastructure maintains full support coverage throughout the contract period.
Is the Cisco WS-C3560G-48PSS-RF suitable for networks requiring PoE?
Yes, the WS-C3560G-48PSS-RF is specifically designed for networks requiring Power over Ethernet, with all 48 ports supporting IEEE 802.3af PoE delivery. This allows you to power IP phones, wireless access points, and other PoE-compatible devices directly through the network cable, eliminating the need for separate power supplies. Contact us today to discuss your PoE requirements and network design.
What does 8x5 NBD support mean for this Cisco service contract?
8x5 NBD (Next Business Day) support means you receive technical assistance during standard business hours—8 AM to 5 PM, Monday through Friday—with a guaranteed next business day response for hardware issues requiring parts replacement. This service level is ideal for organizations that can tolerate brief downtime outside of peak business hours while maintaining rapid issue resolution during critical operating times.
What Layer 2+ and routing capabilities does this Catalyst 3560G switch offer?
The Catalyst 3560G-48PSS provides Layer 2+ switching features with optional advanced IP routing capabilities, including rate limiting, access control lists (ACLs), multicast management, and high-performance IP routing. This makes it suitable for enterprise networks requiring both switching and routing intelligence. Visit barcodesinc.com to learn more about configuration options available from us.
Can I upgrade from a different Cisco wireless controller service contract to the CON-SNT-AIRCT855?
The CON-SNT-AIRCT855 is specifically configured for 8500 Series controllers with 500 AP support. If you're currently using a different Cisco wireless controller model, contact us today to discuss available service contract options that match your specific hardware and support requirements.
How many fiber uplink ports does the WS-C3560G-48PSS-RF have?
The WS-C3560G-48PSS-RF includes 4 SFP-based fiber uplink ports in addition to its 48 copper Ethernet ports. These SFP ports enable high-speed fiber connectivity for backbone connections and link aggregation to other switches or core infrastructure. We offer this switch configured and ready for deployment in your network environment.
How many access points does this Cisco service contract support?
The Cisco CON-SNT-AIRCT855 supports wireless deployments with up to 500 access points connected to the 8500 Series controller. This capacity makes it suitable for large enterprise environments requiring extensive wireless coverage across multiple buildings or campus locations.
What is the difference between the WS-C3560G-48PS and WS-C3560G-48TS models?
The primary difference is that the WS-C3560G-48PS includes integrated IEEE 802.3af PoE on all 48 ports, while the WS-C3560G-48TS provides standard 10/100/1000 Ethernet ports without PoE capability. Both models include 4 SFP fiber uplink ports and support Layer 2+ features with optional advanced IP routing. Choose the PSS model if you need PoE functionality; contact us today for guidance on which configuration best fits your deployment.
What should I do if my Cisco 8500 controller needs service during non-business hours?
The CON-SNT-AIRCT855 provides 8x5 support coverage, which means emergency issues occurring outside business hours (nights and weekends) are not covered under this contract tier. For 24/7 coverage, contact us today to explore premium service contract options available from Barcodes Inc that provide round-the-clock support for mission-critical wireless infrastructure.
What type of networks is the Cisco Catalyst 3560G-48PSS best suited for?
The Catalyst 3560G-48PSS is designed for medium-density 10/100/1000 access networks that require Power over Ethernet, Layer 2+ switching features, optional advanced IP routing, and one or more fiber uplinks for backbone connectivity. It's ideal for enterprise campuses, data centers, and distributed networks where PoE-powered devices and fiber redundancy are essential. We offer this switch with comprehensive support and can help you design the right network architecture for your organization.