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Frequently Asked Questions
What makes the Zebra DS8178-HC ideal for healthcare environments?
The DS8178-HC is purpose-built for healthcare with a specially designed housing that helps prevent the spread of bacteria, featuring concealed screw holes and seams that eliminate areas where bacteria could hide. It combines unparalleled barcode reading performance with innovative features like Night Mode with Vibrate, a green LED aimer safe for NICU use, and a built-in lamp that illuminates workspace without disturbing patients. We offer this scanner specifically engineered to enhance patient safety and streamline point-of-care operations.
What mobile devices and operating systems does the Epson TM-m10 support?
The Epson TM-m10 is designed to work with iOS, Android, and Windows mobile devices, as well as desktop PCs. This versatile compatibility makes it an ideal choice for modern mobile POS environments where you need flexibility across multiple platforms.
Can the DS8178-HC read difficult or damaged barcodes?
Yes, the DS8178-HC excels at reading challenging barcodes including ultra-high density, low contrast, curved, poorly printed, shiny, crinkled, faded, distorted, dirty, damaged codes, and electronic barcodes on dimly lit displays. This capability comes from an 800 MHz microprocessor, high-resolution megapixel sensor, and Zebra's exclusive PRZM Intelligent Imaging technology. We offer this scanner to handle the most problematic barcodes found in pharmacies, labs, and point-of-care settings.
What are the physical dimensions and weight of the TM-m10?
The TM-m10 measures 4" x 4" x 4" (102 x 102 x 102 mm) and weighs just 1.98 lb (900g), making it the industry's smallest POS 2" receipt printer in its class. Its compact footprint is perfect for saving valuable counter space in retail and hospitality environments.
What are the power options available for the DS8178-HC?
The DS8178-HC offers two interchangeable power options: a PowerPrecision+ battery that provides over three days of continuous scanning on a single charge with advanced battery metrics, or a PowerCap capacitor that delivers 2,000 scans on a full charge and 100 scans after just 35 seconds of charging. You can swap power sources at any time without purchasing separate devices, and both options feature an exclusive Power Charge Gauge so staff can verify sufficient charge at the start of a shift. Contact us today to discuss which power solution best fits your facility's workflow.
Can the TM-m10 be configured for both top-load and front-load paper loading?
Yes, the TM-m10 features a modular casing that can be easily switched between top-load and front-load configurations. This flexibility allows you to adapt the printer to your specific operational needs and workspace layout.
How does the DS8178-HC handle wireless connectivity in busy hospital networks?
The DS8178-HC features Zebra's proprietary Wi-Fi Friendly Mode, which ensures that Bluetooth scanners only operate on channels not shared with your wireless LAN (WLAN), protecting network service levels for caregivers, workers, patients, and visitors. This prevents Bluetooth interference from degrading critical hospital network performance. We offer this advanced connectivity management to keep your scanning operations and network infrastructure running smoothly.
What connectivity options does the Epson TM-m10 offer?
The TM-m10 features Bluetooth connectivity, enabling wireless communication with mobile devices and desktop PCs for seamless receipt printing. This wireless capability provides the freedom to print from virtually any compatible device without the constraints of wired connections.
What management and analytics tools are available with the DS8178-HC?
The DS8178-HC is powered by DataCapture DNA, Zebra's comprehensive suite of development, management, visibility, and productivity tools that includes 123Scan for easy configuration, Scanner Management Service (SMS) for remote firmware updates across multiple locations, and ScanSpeed Analytics to track barcode decode performance metrics. PowerPrecision+ batteries provide detailed health information including charge cycles, State-of-Health meters, and remaining capacity to help you replace aging batteries before they impact operations. Available from us, these tools help lower your total cost of ownership and maximize scanner value.
What is the operating temperature range for the TM-m10?
The TM-m10 operates reliably in temperatures between 5°C and 45°C with relative humidity levels of 10–90%. This temperature range makes it suitable for most indoor retail, hospitality, and small business environments.
What barcode symbologies does the DS8178-HC decode?
The DS8178-HC decodes a comprehensive range of 1D symbologies including Code 39, Code 128, Code 93, Codabar, UPC/EAN, and GS1 DataBar, plus 2D symbologies such as PDF417, DataMatrix, QR Code, Aztec, and specialized healthcare formats like securPharm and DotCode. It also supports Zebra's UDI Scan+ feature, which automatically captures, parses, and formats Unique Device Identification (UDI) information directly into your EHR or application without manual data entry. Contact us today to verify specific symbology requirements for your healthcare applications.
Does the TM-m10 include energy-saving features?
Yes, the TM-m10 includes both paper-saving mode and power-saving mode, and select SKUs are ENERGY STAR qualified. The printer is also RoHS compliant and recyclable, supporting environmentally responsible business operations. Contact us today to find the right configuration for your needs at barcodesinc.com.