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Frequently Asked Questions
What is included in the Cisco CON-3SNTP-WSC248SL service contract?
The Cisco CON-3SNTP-WSC248SL is a 3-year SMARTNET 24X7X4 service contract designed for the Catalyst 2960-X 48 GigE PoE 370W switch. This contract provides round-the-clock technical support with 4-hour response time, ensuring your network infrastructure maintains maximum uptime and receives priority assistance from Cisco experts.
Which Cisco Catalyst switch models does this service contract support?
The CON-3SNTP-WSC248SL service contract is specifically designed for the Cisco Catalyst 2960-X 48 GigE PoE 370W switch with 4 x 1G uplink ports. This contract provides comprehensive coverage for this enterprise-grade access layer switch used in warehouse and logistics network deployments.
What does 24X7X4 support mean in this Cisco service contract?
The 24X7X4 designation means Cisco provides support 24 hours a day, 7 days a week with a 4-hour response time commitment. This ensures that any critical network issues affecting your warehouse operations receive immediate attention from Cisco technical support engineers, minimizing downtime and operational disruption.
How long is the coverage period for this Cisco SMARTNET service contract?
This is a 3-year service contract, providing extended protection and support coverage for your Catalyst 2960-X switch throughout that period. The multi-year commitment ensures consistent access to Cisco's SMARTNET support services without annual renewal interruptions.
Is this service contract still available for purchase?
This product is currently discontinued and no longer sold by us. If you require service coverage for Cisco Catalyst switches, contact us today to explore current SMARTNET service contract options available for your network equipment.
What should I do if I have an existing Cisco CON-3SNTP-WSC248SL contract?
If you currently have this service contract in place, it will continue to provide support through its expiration date. For renewal or to upgrade to a current service contract option, visit barcodesinc.com or contact us today to discuss your ongoing support needs and available alternatives.