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Computer Instruments e-IVR Utility Billing

The Computer Instruments e-IVR Utility Billing has been discontinued. No direct replacement is available.
Please contact us for a suitable substitute.

Customer convenience and overhead cost-control are critical concerns for the Utility Industry. e-IVR Utility Billing is an automated self-service application that lets Utility Customers check on their account status (balance/due-date and last payment received) by phone. Account information is available by phone on the caller's own schedule. The Customer can call at their convenience, any time (24/7), to hear the current status of their bill. The caller simply enters their Account number. The optional pay-by-phone application provides convenience for the public and speedy bill payment for the municipality. Sometimes dealing with a Utility company can't help but be aggravating. More convenient, less irritating customer service can't hurt. As always, self-service, efficiency and convenience are at the core of all our applications.
e-IVR Utility Billing Options
Computer Instruments e-IVR Utility Billing (1322-UTIL)
Utility bills never seem to be where you thought you put them, What better way is there to instantly get account information than by phone, at your convenience, e-IVR Utility Billing lets you do just that.