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Frequently Asked Questions
What is included in the Cisco CON-SW-AIRCA170 service contract?
The Cisco CON-SW-AIRCA170 is a 1-year US-based SMARTnet service contract with no RMA (Return Merchandise Authorization) required for 802.11ac wireless access points with 3x3 MIMO and internal antennas in the A regulatory domain. This contract provides operational technical support to maximize network availability through online resources, telephone support, and software refresh capabilities.
Does this Cisco service contract include on-site support?
The CON-SW-AIRCA170 provides SMARTnet support which includes remote technical assistance and hardware advance-replacement options. For locations requiring on-site field engineer services, Cisco also offers SMARTnet Onsite support as an alternative, which complements the hardware advance-replacement feature with direct technician dispatch.
What wireless standards does this service contract cover?
This contract covers Cisco 802.11ac wireless access points, which support modern Wi-Fi standards with 3x3 MIMO (multiple-input multiple-output) antenna configuration and internal antennas. The service is applicable to A regulatory domain devices, ensuring compliance with regional wireless regulations.
How long is the coverage period for this Cisco service contract?
The Cisco CON-SW-AIRCA170 provides 1 year of SMARTnet support coverage for your 802.11ac wireless infrastructure. This includes the full duration of technical support, software updates, and hardware advance-replacement services within the continental United States.
What support capabilities does SMARTnet provide for my wireless network?
Cisco SMARTnet support augments your operations staff by providing access to technical expertise via online resources and telephone support, the ability to refresh system software at will, and hardware advance-replacement options to minimize downtime. This service is designed to maximize network availability and keep your wireless infrastructure operating at peak performance.
Is this service contract available for purchase from Barcodes Inc?
Yes, we offer the Cisco CON-SW-AIRCA170 service contract as part of our comprehensive Cisco product portfolio. Contact us today or visit barcodesinc.com to add SMARTnet support coverage to your 802.11ac wireless access points and ensure continuous network reliability.