Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7x4 Hour
Service Details:
Advance replacement of parts on a 4 hour response basis, 24 hours per day, 7 days per week including Cisco observed holidays
Provided Support:
- Phone Support
- Parts Replacement
- Software Maintenance
- Software Update
- Software Upgrade
- Web Knowledge Base Access
Service Response Time:
4 Hour - Parts Replacement
Service Duration:
1 Year
Product Supported:
- BOM LEVEL BULK PACK PID FOR -N
- 802.11a/g/n Controller-based AP with CleanAir; Int Ant; N Reg Domain