Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Description:
24x7x4 Hour
Service Details:
- Global 24-hour access to experts in the Cisco Technical Assistance Center (TAC)
- Self-help support through online communities, resources, and tools
- Operating System (OS) software updates
- Smart, proactive diagnostics and immediate alerts on devices enabled with Smart Call Home
Provided Support:
- Replacement
- Web Knowledge Base Access
- Phone Support
- Hardware Maintenance
- Software Maintenance
- Software Update
- Software Upgrade
- Remote Diagnosis
Service Duration:
1 Year
Product Supported:
Cisco Blade Server w/o CPU, mem, HDD, mLOM/mezz (UPG): UCSB-B200-M3-U