Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7x4 Hour
Service Details:
Advance replacement of parts on a 4 hour response basis, 24 hours per day, 7 days per week including Cisco observed holidays
Provided Support:
- Phone Support
- Parts Replacement
- Web Knowledge Base Access
- Software Maintenance
- Software Update
- Software Upgrade
- New Releases Update
Service Response Time:
4 Hour - Parts Replacement
Service Duration:
1 Year
Product Supported:
- Cisco UC Phone 6921, Charcoal, Standard Handset: CP-6921-C-K9=
- Cisco UC Phone 6921 for China, Standard Handset: CP-6921-C-CN-K9=
- Cisco UC Phone 6921, Standard Handset REFURBISHED: CP-6921-C-K9-RF
- Cisco Unified IP Phone 6921, Light Handset: CP-6921-CL-K9
- Cisco Unified IP Phone 6921, Standard Handset: CP-6921-C-K9
