Cisco CON-SNTP-21CK Service Contract

Cisco - Cisco SMARTnet - 1 Year Extended Service - Service - 24 x 7 x 4 Hour - Exchange - Parts - Electronic and Physical
  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features phone support service for dependable efficiency with peace of mind
  • Electronic and Physical service sub type for better usability and increased efficiency
  • Parts service characteristics for better usability and increased efficiency
  • 4 Hour - Parts Replacement service response time for your convenience with maximum efficiency
  • 1 Year service duration to ensure maximum productivity and deliver timely results
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Cisco Parts Accessory Model Overview
Products and parts from Cisco.
Cisco CON-SNTP-21CK Service Contract Overview

SMARTnet gives your IT staff direct, anytime access to Cisco engineers, the Technical Assistance Center (TAC), and an extensive range of online resources. You receive fast, expert technical support, flexible hardware coverage, and smart, personalized capabilities to help you resolve critical network issues.

Service Information
Service Main Type:
Service Sub Type:
Electronic and Physical
Service Characteristic:
Service Description:
24x7x4 Hour
Service Details:

Advance replacement of parts on a 4 hour response basis, 24 hours per day, 7 days per week including Cisco observed holidays

Provided Support:
  • Phone Support
  • Parts Replacement
  • Web Knowledge Base Access
  • Software Maintenance
  • Software Update
  • Software Upgrade
  • New Releases Update
Service Response Time:
4 Hour - Parts Replacement
Service Duration:
1 Year
Product Supported:
  • Cisco UC Phone 6921, Charcoal, Standard Handset: CP-6921-C-K9=
  • Cisco UC Phone 6921 for China, Charcoal, Standard Handset: CP-6921-C-CN-K9=
  • Cisco UC Phone 6921, Charcoal, Standard Handset REFURBISHED: CP-6921-C-K9-RF
  • Cisco Unified IP Phone 6921, Charcoal, Light Handset: CP-6921-CL-K9
  • Cisco Unified IP Phone 6921, Charcoal, Standard Handset: CP-6921-C-K9
Item Numbers
UNSPSC: 81111805
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The Cisco CON-SNTP-21CK Service Contract is also known as CSC-CONSNTP21CK