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Cisco CON-SNT-SG5019NA Service Contract

Cisco - Cisco SMARTnet Extended Service - Service - 8 x 5 Next Business Day - Exchange - Parts - Physical, Electronic
  • Protects your investment and adds value with increased reliability
  • Features new releases update service that helps you handle any mishaps
  • Physical service sub type for better usability and increased efficiency
  • Parts service characteristics for better reliability and ensure maximum productivity
  • Next Business Day - Replacement service response time for better accommodation with maximum reliability
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Cisco CON-SNT-SG5019NA Service Contract
Cisco CON-SNT-SG5019NA Service Contract
Cisco CON-SNT-SG5019NA Service Contract
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Cisco CON-SNT-SG5019NA Service Contract Overview
Cisco SMARTnet Service for Rapid Problem Resolution

Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.

Cisco SMARTnet provides the following:

  • Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
  • Access to the extensive Cisco.com knowledgebase and tools
  • Hardware replacement options include 2-hour, 4-hour, Next-business-day (NBD) advance replacement, as well as Return for Repair (RFR)
  • Ongoing operating system software updates including both minor and major releases within the licensed feature set
  • Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
  • Proactive diagnostics and real-time alerts on select devices with Smart Call Home
Service Information
Service Main Type:
Exchange
Service Sub Type:
  • Physical
  • Electronic
Service Characteristic:
Parts
Service Description:
8x5xNext Business Day
Provided Support:
  • New Releases Update
  • Phone Support
  • Web Knowledge Base Access
  • Parts Replacement
  • Product Info Support
  • Diagnosis
Service Response Time:
Next Business Day - Replacement
Product Supported:
Cisco Small Business Switches:
  • SG500X-24-K9-NA
  • SG500X-24-K9-NA-RF
Item Numbers
UNSPSC: 81111805
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The Cisco CON-SNT-SG5019NA Service Contract is also known as CSC-CONSNTSG5019NA